Service Desk Analyst

Are you an IT Service Desk or Technical Support professional who enjoys solving problems and helping people? Do you have strong knowledge of Microsoft technologies and a passion for delivering excellent customer service? Would you like to develop your IT career within a global manufacturing organisation where technology plays a key role in supporting business operations?

DENSO Marston Ltd, based in Shipley, West Yorkshire, is part of the global DENSO Corporation, one of the world's leading automotive technology manufacturers. We design and manufacture high-performance heat exchange units and cooling modules for leading OEMs across the off-highway, construction and agricultural sectors.

We are looking for a Service Desk Analyst to join our Information Systems team.

This is an excellent opportunity for a customer-focused IT professional to take on a varied, hands-on role, providing technical support across a busy manufacturing environment.

Working closely with colleagues across the business, you will be responsible for resolving day-to-day IT issues, supporting users with hardware and software requirements and helping to ensure the smooth and efficient operation of IT systems.

You will gain exposure to a broad range of technologies, contribute to IT improvement initiatives and play an important role in maintaining a reliable and secure IT environment.

Working Hours & Benefits