SC Service Designer

Service Designer (SFIA 4 / SFIA 5) Location:

Remote Clearance:

Active SC Contract:

Until March 2027 Rate:

£475 or £540 per day Inside IR35 DOE iO are supporting a major Government programme and are seeking experienced Service Designers to help shape and improve user-centred public services. Key responsibilities include: Designing end-to-end services across multiple channels and touchpoints Mapping user journeys and service blueprints to identify pain points and opportunities Working closely with User Researchers, Business Analysts, Product Managers and Delivery teams Applying GDS principles and standards throughout the service lifecycle Facilitating workshops and stakeholder engagement sessions Using evidence and user insight to drive service improvements Contributing to discovery, alpha, beta and live phases of delivery Key experience required: Proven Service Design experience within Government, Public Sector or highly regulated environments Strong understanding of GDS service standards and user-centred design Experience creating service blueprints, journey maps and design artefacts Ability to engage and influence a range of stakeholders Active SC Clearance or a clearance that has recently lapsed This is an excellent opportunity to join a high-profile Government programme with long-term contract potential and fully remote working so if you're interested please respond with your most updated CV right away! Service Designer (SFIA 4 / SFIA 5) Location:

Remote Clearance:

Active SC Contract:

Until March 2027 Rate:

£475 or £540 per day Inside IR35 DOE

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