In this role you will serve as a primary application-engineering resource for solar inverter solutions across the EMEA region. You will combine engineering customer contact and hands-on problem-solving and influence future products.
Key Responsibilities
Support customers across EMEA: Provide application engineering support before and after the sale primarily from the UK with travel when customer or project needs require it.
Design the right solution: Translate site requirements electrical designs and customer objectives into robust system recommendations.
Solve technical issues: Lead structured troubleshooting with customers installers EPCs distributors and internal experts; document findings and drive issues to closure.
Enable successful commissioning: Support installation configuration testing and commissioning remotely and on site where appropriate.
Build capability: Deliver technical training product demonstrations and practical guidance for customers partners and internal commercial teams.
Connect field insight to the business: Capture recurring questions product feedback and market requirements then communicate them clearly to product management R&D quality and service teams.
Protect quality and safety: Work in line with applicable procedures technical standards and safety requirements and maintain accurate case and project documentation.
Qualifications :
Proactive and analytical: You can move a case forward while taking time to understand evidence before deciding.
Goal- and problem-focused: You work toward successful project outcomes and notice risks gaps and failure modes early.
Understanding of PV systems: Ability to read single-line diagrams specifications and technical documentation. Support commissioning and troubleshooting.
Methodical and adaptable: You follow proven safety and troubleshooting methods and develop alternatives when the standard route does not fit the application.
System- and detail-oriented: You understand the complete system and can stay with measurements logs and diagrams until the root cause is clear.
Independent and collaborative: You can owe your cases and work autonomously while involving the right colleagues and partners.
Flexible under pressure: You remain approachable and customer-aware then step back to assess the facts and choose the next action.
Additional Information :
As an innovative and global company you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.
Remote Work :
No
Employment Type :
Full-time
Experience: years Vacancy: 1
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Field Application Engineer – PV inverters • Hemel Hempstead, England, UK