Service Designer GDS
Service Designer GDS
Service Design / User Research / Prototyping / Accessibility / GDS
Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow
£70,000 - £75,000 DOE + Training and Benefits
Do you want your work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next.
You'll join a growing Experience Design team within a large global technology consultancy, working alongside multidisciplinary, multi-vendor teams on services built to the GDS Service Standard. You'll also help shape how the team practises service design.
Our client, a global consultancy, has offices UK wide to choose from, so there will be one close to you. You'll need to be willing to undergo SC clearance.
What You'll Be Doing
- Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions
- Choosing and applying the right research methods to uncover insight and evidence
- Prototyping and testing ideas, working with specialists to bring them to life
- Facilitating workshops that bring stakeholders behind a shared vision
- Translating insights into tangible op...