Student Welfare & Security Officer

Job Description

Student Welfare & Security Officer Ad Hoc Campus Opportunities | Higher Education Sector\n

Location: BN2 postcode area, South Coast

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Pay Rate: £14.44 -15.21 per hour (PAYE)

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Contract Type: Ongoing, Ad Hoc Assignments

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Shift Pattern: 12-hour shifts (7am-7pm or 7pm-7am), across any 7 days per week

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Start Date: From November 2026

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We're building a small, dedicated pool of reliable and professional individuals to support a busy higher education campus during periods of annual leave, absence and additional operational requirements.

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This is not a traditional door supervision role.

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We're looking for approachable, customer-focused individuals who can provide reassurance, guidance and support to students, staff and visitors. The successful candidates will play an important role in promoting student well-being, undertaking welfare checks, signposting support services and helping create a safe, secure and welcoming campus environment.

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If your experience comes from customer service, housing support, care, student support, hospitality, community engagement, welfare services, education or security with a strong customer-focused approach, we'd love to hear from you.

The Role\n

You could be working as security across a variety of campus locations including:

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• General campus
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• Student accommodation and halls of residence
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• University libraries
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• University events and public-facing areas
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Typical duties may include:

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• Providing a visible, professional and approachable presence across campus
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• Supporting students who may be distressed, vulnerable or require assistance
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• Conducting welfare checks where there are concerns for student well-being
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• Signposting students to relevant support services
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• Assisting visitors, students and parents with queries and guidance
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• Monitoring buildings and grounds and reporting concerns
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• Supporting access control and general security procedures
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• Helping maintain a safe, inclusive and welcoming environment for all campus users
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What We're Looking For\n

We're particularly interested in candidates who are:

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• Friendly, approachable and genuinely enjoy helping people
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• Excellent communicators with strong customer service skills
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• Calm, reassuring and professional under pressure
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• Comfortable dealing sensitively with welfare and well-being concerns
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• Reliable, punctual and flexible to work at short notice
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• Confident working independently and as part of a team
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• Looking to support students in a positive and caring environment
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Essential Requirements\n

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• Valid SIA Door Supervisor Licence
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• Full UK Driving Licence (driving university vans will form a part of this role)
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• Ability to obtain or hold a Standard DBS Check
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• Two years' employment references
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• Right to Work in the UK
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Training & Development\n

Full paid training is provided.

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Training may include:

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• Paid shadow shifts with experienced team members
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• Online learning programmes
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• Face-to-face training sessions
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• Site-specific inductions
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• Ongoing development across multiple campus environments
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All mandatory training and induction time is fully paid.

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Successful workers will initially complete a paid 12-hour shadow shift before being signed off for independent working.

Why Apply?\n

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• £14.44 per hour PAYE
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• Paid training and shadowing
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• Flexible ad hoc assignments
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• Opportunity to support students and make a genuine difference
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• Varied work across a dynamic educational environment
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• Welcoming team culture focused on well-being, support and service
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Please Note\n

This is not a traditional door supervision/security role. Success in this position comes from strong communication skills, empathy, sound judgement and a commitment to supporting students, staff and visitors in a welcoming university environment.

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Apply today to join our Student Welfare & Safety Officer talent pool and help support a safe, welcoming and inclusive campus community.

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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.