Business Support Manager- Internal

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD.

An exciting opportunity has arisen for a Business Support Manager position within Estates Department, Morriston Hospital.

The post holder will provide administrative, business and management support to the Estates Team, including performance reporting, developing and maintaining systems to monitor key performance indicators (KPIs) and performance information. The role will support procurement activities and workforce administration.

The post holder will ensure accurate records are maintained in accordance with organisational policies and procedures to support effective service delivery, performance management and audit requirements.

This role will require the ability to work independently and as part of a Estates Team, together with excellent communication and organisation skills to prioritise work, meet deadlines and work under pressure.

The base of this role will be Morriston Hospital but there may be a requirement to travel between other sites as required.

Main duties of the job

Main Duties & Responsibilities
Promote the highest standards of business administration and will ensure that the most cost effective and efficient use is made of resources in support of business objectives.
Provide business management support for the service, including service development, quality improvement, governance,
performance and project management
Have a close working relationship with the Associate Service Director and Senior Management Team
Required to carryout researching, benchmarking and coordinating, scrutinizing and analysing of data
Responsible for the coordination of administrative processes and data systems with reference to both the clinical and logistical requirements of the service.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

Person specification

Qualifications & Knowledge

Essential criteria

• Appropriate degree level qualification in related area or equivalent demonstrable experience
• NVQ Level 5 Business Administration or equivalent
• Co-ordinated the administrative functions for a department within an NHS organisation. Provided administrative management support on a day-to-day basis to the Senior Leadership Team (SLT).

Desirable criteria

• Knowledge of data manipulation, scrutiny and analysis and ECDL
• Knowledge of business development.

Experience

Essential criteria

• Experience of business management systems and processes
• Experience of establishing and maintaining good working relationships with people from a wide range of personal and professional backgrounds.
• Experience of managing and motivating an administrative team

Desirable criteria

• Experience of NHS business processes and procedures
• Worked in an NHS setting or Pre-Hospital care organisation

Aptitude and abilities

Essential criteria

• Highly organised with excellent communication skills. Commitment to team working and the development of others Ability to support all administrative functions including minutes taking and action log completion
• Responsible and reliable. Good team player willing to develop and share best practice Self-motivated, enthusiastic with a positive approach. Able to work under own direction and lead others in their work objectives.

Desirable criteria

• Welsh Speaker (Level 1)

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

Employer certification / accreditation badges

Applicant requirements

Welsh language skills are desirable