Lead Service Designer GDS
Lead Service Designer GDS
Service Design / Service Strategy / Blueprinting / Design Leadership / GDS
Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow
£80,000 - £85,000 DOE + Training and Benefits
Are you the service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready.
You'll join a growing Experience Design team within a large global technology consultancy, reporting to the Head of Experience Design as their close partner in driving the practice forward and positioning design as a business lever with clients.
Our client, a global consultancy, has offices UK wide to choose from, so there will be one close to you. You'll need to be willing to undergo SC clearance.
What You'll Be Doing
- Leading complex service and product design engagements end to end, defining service strategies and future state architectures
- Leading multidisciplinary teams to research, prototype, test and launch new services
- Facilitating design sprints and co-creation sessions, and creating service blueprints, journeys and propositions that scale
- Guiding senior client stakeholders through comple...