Healthcare Support Worker

Job summary
We are looking for an enthusiastic, motivated and flexible Healthcare Support Worker to join our established multi professional team.

At Rivendell is in the village of Eastry near Sandwich and is one of 6 Rehabilitation Units across Kent, which provides inpatient recovery and rehabilitation for individuals with complex mental health and psychological needs. The unit comprises of 10 single bedrooms and is staffed 24 hours a day, 7 days a week.

Rivendell prides itself in delivering specialist individualised and tailored recovery programmes to meet individual needs and optimise independence.

Main duties of the job

• Deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient's care plan.
• Be fully aware of the needs of patients over a 24-hour span of care.
• Monitor, report and maintain a healthy, safe and secure workplace by knowing and taking account of: Health and Safety at Work Act (1974), Reporting of injuries, diseases and dangerous occurrences regulations (1985), Control of substance Hazardous to Health (1985), European H&S Regulations (1992)-Numbers 1-6, Food Act (1996), Adhere to Trust policies and local service protocols.
• Professionally accountable to the Head of Nursing.
• Operationally accountable to the Matron / Clinical Service Manager.

About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Details
Date posted: 23 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 380-EK488
Closing date: 05 November 2026

Person Specification
Training, Qualifications and Registration

• Essential: Level 3 Qualification in Health and Social care or equivalent
• Essential: Care Certificate or ability to obtain within 6 months.
• Essential: Computer literate.

Experience

• Essential: A varied and considerable experience of working within Mental Health/Learning Disabilities setting.
• Desirable: NHS experience

Knowledge and Skills

• Essential: To have a good understanding of mental health conditions appropriate to the setting.
• Essential: Ability to work in a multi-disciplinary team, under the direction and supervision of a registered practitioner
• Essential: Ability to communicate effectively to a wide range of people.
• Essential: Able to record interventions in a timely manner

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details
Contact: Unit Manager, Mel Kasap, mel.kasap@nhs.net, 01304613017

Apply through our website

Kent and Medway Mental Health NHS Trust's privacy notice is available on request.