General Practice Assistant (GPA)

Job summary
Our GP Assistant will support the smooth running of clinics by performing routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.

You will be assigned a GP Mentor and will follow an accredited training programme leading to award of the GP Assistant certificate more information can be found here: General Practice Assistants |https://www.hee.nhs.uk/our-work/gp-assistant

Main duties of the job

• Liaise between patient and doctor as requested
• Deal with non clinical patient queries ahead of GP consultations
• Liaise with external organisations such as care homes and community nursing teams
• Signposting some post to others such as clinical pharmacist etc as appropriate.
• Extracting all information from clinical letters that needs coding and adding to notes
• Supporting with QOF reviews
• Arranging appointments, referrals, tests and follow up appointments of patients
• Dipping urine, taking blood pressure, ECGs and phlebotomy
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
• Track and record evidence of your experience against the national competency framework.

About us
Our team comprises of GP partners, salaried Gp's, Clinical Pharmacist, Pharmacy Technician, First Contact Physio's, GP Assistants, Social Prescriber, Care Coordinators and practice nursing team providing care to 20,000 patients. Our non-clinical team comprises of managers, and patient service administrators

Our practice has been rated as "Good" by the CQC. We take pride in delivering quality care to our patients and have a strong training and personal development ethos

We are a friendly, supportive team who pride ourselves on delivering outstanding patient care, as well as protecting the safety and well-being of staff.

We are an expanding and growing practice and open to change and innovation

Details
Date posted: 23 October 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A2625-26-0008
Closing date: 06 November 2026

Job responsibilities
A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Tasks could include

• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
• Extracting all information from clinical letters that needs coding and adding to notes
• Arranging appointments, referrals, tests and follow up appointments of patients
• Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
• Support the GP with immunisations/wound care

Person Specification
Qualifications
Essential:

• GCSE or equivalent (preferred)

Desirable:

• Qualified in Phlebotomy
• Preferred to be Qualified to NVQ level 3

Experience
Essential:

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable:

• Experience of working in primary care
• Experience of working in a GP practice

Knowledge and Skills
Essential:

• Ability to provide quality care
• Good interpersonal and communication skills

Desirable:

• Basic IT skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Red House Surgery
Address: 96 Chesterton Road, Cambridge, CB4 1ER, United Kingdom
Employer's website: https://www.redhousesurgery.nhs.uk/

For questions about the job, contact:
Practice Business Manager Barbara Caldwell
barbara.caldwell@nhs.net
01223365555