Night Porter

Deliver Exceptional Guest Experiences Around the Clock

Set within 27 acres of beautiful gardens in Ware, Hertfordshire, Fanhams Hall is one of the UK's most distinctive country house venues. Part of the Exclusive Collection, this 18th century Jacobean mansion combines historic charm with contemporary hospitality, offering unforgettable stays, weddings, meetings and events in a truly unique setting.

We are looking for a Night Porter to become an integral part of our team. As the face of the hotel throughout the night, you will play a vital role in ensuring our guests feel safe, welcomed and cared for, while helping to maintain the exceptional standards for which Fanhams Hall is known.

Key Responsibilities

As a Night Porter, you will be the trusted face of the hotel throughout the night, ensuring our guests feel safe, welcomed and cared for from arrival to departure. Our Night Porter will:

• Act as the main point of contact for guests during overnight hours
• Carry out regular security and safety checks across the property
• Assist with late arrivals and early departures
• Set up public areas for the following day, ensuring cleanliness and presentation
• Respond to guest requests and emergencies calmly and efficiently
• Complete night audits and required administrative tasks
• Liaise with the day team to ensure smooth handovers

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