Branch Product Support

We continue to grow. Grow with us! As one of the world’s leading distributor specialists of electronic components, we at TTI, Inc., a Berkshire Hathaway company, work every day to exceed our customers’ expectations.

Are you looking for a long-term perspective with responsible tasks and attractive development opportunities in an international and familiar company? Then we are exactly right for you!

Branch Product Support

Location: High Wycombe

The Branch Product Support provides various lines of assistance to the Branch Product Managers & Sales by actively assisting with price quotes, improving GP & ensuring quote validity, plus the timely execution of varies defined supplier activities to meet customer & Branch requirements & objectives

• Coordinates & facilitates quotes or annual bids by actively working with sales, communicates with suppliers & liaises with the Corporate Product Team to establish the most competitive bid & best possible gross profit margin to convert the opportunity
• Reviews and ensures accuracy of booking reports by reviewing data & orders daily to identify areas for additional review or capture opportunities for GP enhancement
• Supports the Branch Product Manager to share all relevant supplier information such as price list updates & any relevant technical or sales related information
• Understands competition offering, market pricing & general market conditions, plus actively develops knowledge of company products & offering
• Provides back-up to the Branch Product Manager, by answering inquiries, returning telephone calls, & researching / preparing orders & quotes to support sales
• Educated to degree level and a minimum of three years experience in a relevant role; or equivalent combination of education and experience
• Previous Product Support experience is not essential. However you should have experience working in a B2B, customer facing environment providing support to customers of all levels
• Strong Microsoft Excel skills, including the use of macros, is essential for this role
• Strong analytical, problem solving, negotiation, and organisational skills
• Previous sales and electronics industry experience is preferred but not essential
• Knowledge of purchasing, inventory control, gross profit and supplier analysis and economics of distribution is advantageous
• Strong people skills required and ability to manage by influence
• Strong in teamwork, business acumen and operational excellence
• Outstanding verbal and written communication skills, including very good presentation skills
• Knowledge of all Microsoft Office applications at the intermediate level

We offer:

A future-orientated perspective on the various roles in our company with responsibilities over different tasks and the opportunity to develop and grow within our progressively expanding organisation.

• TTI is proud of the culture we have built both locally and across the world, it is a culture when employees are able to develop their careers, seek opportunities for develop and truly build a career with many employees achieving long tenures. We also have an extensive package of benefits including;

  25 days holiday, plus bank holidays, increasing with service Flexible working arrangements and working from home Financial benefits such as a generous pension, death in service benefit and enhanced family policies. Medical benefits such as medical cover, private GP, healthcare cash plan, mental health support and an employee assistance program Access to a range of discounts including gym membership Excellent training and development opportunities Free parking. Free fruit and drinks