Clinical Service Manager

Location: West Norwood
Contract: Permanent, full-time
Hours: 40 hours per week, fully on-site
Salary: Competitive, dependent on experience

About the role
You will be responsible for four specialist nursing wards, each with 8–15 beds, providing hands-on clinical leadership and working closely with the Centre Director, Nurses, Carers, Therapists and the wider multidisciplinary team.

Key responsibilities include:

• Providing visible, hands-on leadership and acting as a role model for excellent nursing practice.
• Ensuring care is delivered with compassion, kindness, dignity and respect, in line with individual care plans and evidence-based practice.
• Leading multidisciplinary teams to meet patients' assessed needs and manage clinical risks effectively.
• Ensuring safe staffing levels, appropriate skill mix, staff competency and effective resource allocation.
• Overseeing medicines management, ensuring safe practice and appropriate staff training and supervision.
• Leading clinical governance, infection prevention and control (IPC), and quality improvement initiatives.
• Coordinating safe patient admissions and overseeing clinical assessment processes.
• Supporting Gold Standards Framework (GSF) processes and accreditation.
• Managing clinical budgets, stock and resources effectively.
• Promoting safeguarding, regulatory compliance and a positive culture of continuous improvement.

What we're looking for

• A Registered Nurse with an active NMC PIN.
• At least five years' experience managing clinical services in a comparable healthcare setting.
• Strong leadership and people-management skills, with the ability to inspire and develop clinical teams.
• Experience in nursing management, acute medicine and patient care.
• Experience in clinical governance reporting and developing and implementing quality improvement action plans.
• Excellent communication, organisation and interpersonal skills.
• Previous experience as a Safeguarding Lead would be desirable.

Experience in any of the following would be particularly valuable:

• A&E, ITU, HDU or CCU
• Respiratory care
• Complex nursing care
• Ventilator and tracheostomy care

We are looking for a leader who is confident managing complex clinical needs, supporting multidisciplinary teams and maintaining the highest standards of care.

Ready to lead, inspire and make a difference?
If you have the clinical expertise, leadership experience and passion to drive excellence in specialist care, we would love to hear from you.

Apply today and take the next step in your leadership career with Fairlie Healthcare Group.

Find out more about us: https://fairliehealthcare.co.uk