Tobacco Dependency Advisor (QEH)

Job summary
An exciting opportunity has arisen for a highly motivated individual to join us as a Tobacco Dependence Advisor (TDA), supporting the delivery of the new Emergency Department Stop Smoking Service operating within Norfolk's three acute hospital Trusts. You will be based at Queen Elizabeth Hospital, King's Lynn.

Although the post will have a designated base, the service operates across Norfolk's three acute hospital sites, and the post holder may be required to work flexibly across the Trust throughout the contract. This may include travelling to and working from different sites, such as:

• Norfolk and Norwich University Hospital
• James Paget University Hospital

The aim of this role is to proactively identify and engage adult smokers, including both patients and accompanying adults. You will provide brief interventions, offer advice, supply a vape kit, and deliver evidence-based support to help individuals begin their journey toward stopping smoking.

This role is ideal for a Health Care Assistant seeking a new challenge, or someone with Lifestyle Services experience and a passion for improving public health. We also welcome applications from individuals who bring lived experience of tobacco dependence or behaviour change, as this insight can greatly enhance empathetic, patient-centred support.

If you enjoy patient-facing work and are motivated by helping people achieve meaningful, long-term health improvements, this is a rewarding opportunity to make a real difference.

Main duties of the job

• To promote the new service in Norfolk Acute Trusts
• Proactively identify and engage with adult patients and visitors attending the three Emergency Departments in Norfolk who smoke and deliver Very Brief Advice (VBA) informing and encouraging them to engage with the smoking cessation services on offer.
• Providing immediate, evidence-based, non-judgemental advice and support using brief intervention models tailored to the Emergency Department setting.
• Offering free vape starter kits to support immediate quit attempts, consistent with national harm reduction guidance.
• Recording engagement, quit attempts, and referrals to inform performance monitoring, service evaluation, and reporting.
• Maintaining contact with the patient, contacting them within 48 hours of engagement and at least once a week prior to the 28-day quit date up to 6 weeks.
• Working to monthly targets to ensure that KPIs are met and adapt and target delivery in line with projected outcomes for long term success.

About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Details
Date posted: 23 October 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year pa
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 828-PROVIDE4356
Job locations: Queen Elizabeth Hospital, Gayton Road, Kings Lynn, PE30 4ET, United Kingdom

Person Specification
Qualifications

• Essential: NCSCT Practitioner trained or willingness to undertake relevant tobacco dependency training
• Essential: Relevant qualification in health, healthcare, health promotion, or equivalent relevant experience
• Essential: Car owner/driver

Experience

• Essential: Experience of providing healthcare, health advice or health promotion advice to patients or members of the public
• Essential: Experience of working in a healthcare, hospital, community, or other customer-facing environment
• Desirable: Use of IT systems (e.g. Word, Excel, Outlook, PharmOutcomes)
• Desirable: Experience of engaging and supporting people who may be ambivalent or resistant to behaviour change
• Desirable: Evidence of effective team working and working with a range of professionals or partners
• Desirable: Experience of delivering smoking cessation or tobacco dependency support
• Desirable: Experience of working within an acute NHS/secondary care setting

Skills

• Essential: Good understanding of tobacco dependency, the health consequences of smoking and the benefits of quitting
• Essential: Understanding of behaviour change and evidence-based approaches to smoking cessation and brief interventions.
• Essential: Understanding of barriers to engagement
• Desirable: Good interpersonal and communication skills, with the ability to build rapport and engage people in a sensitive, non-judgemental way
• Desirable: Ability to work confidently and sensitively in a busy Emergency Department environment

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Provide CIC
Address: Queen Elizabeth Hospital, Gayton Road, Kings Lynn, PE30 4ET, United Kingdom
Employer's website: https://www.provide.org.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact: Stop Smoking Lead, Sarah Kenealy, sarah.kenealy@nhs.net, 07580911683

Apply through our website