F&B Waiter/ess

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London

The Waiter

As a Rooftop Bar Waiter, you will play a vital role in maintaining our high standards of service, ensuring every guest enjoys a seamless and enjoyable visit. This position is perfect for someone with a passion for hospitality, a friendly and outgoing personality, and a commitment to excellence in every aspect of their work. The role will report directly to the Supervisor and will have a dotted reporting line to the Assistant Manager at the location the position is based at.

DUTIES AND RESPONSIBILITIES

• Deliver exceptional, friendly service, creating memorable experiences for every guest.
• Confidently recommend food, drinks, wines, and cocktails while sharing menu knowledge.
• Accurately take and process orders, ensuring a seamless guest journey from arrival to departure.
• Maintain a clean, organised, and beautifully presented bar and dining environment.
• Work collaboratively with the Rooftop Bar team to provide efficient, high-quality service.
• Uphold health, safety, and hygiene standards while actively contributing to continuous service improvement.
• Strong skills as a Bartender would be highly beneficial

Salary: £12.71 + service charge and benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

• Competitive annual salary
• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Contribution towards Health Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme