Sales Advisor

Parts Sales Advisor Location: Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for a Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills, a keen interest in the automotive sector and a passion for delivering first-class customer support. You'll be joining a fast-paced environment where you can develop your technical knowledge and build a long-term career. The Role As a Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and helping them identify the correct automotive parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey, from initial enquiry through to order completion, while delivering a high standard of service throughout. Key Responsibilities - Manage inbound and outbound customer calls in a professional and timely manner. - Provide technical advice and support relating to automotive parts and products. - Respond to customer enquiries via telephone, email and live chat. - Identify opportunities to recommend additional products and services. - Process customer o...