Community Occupational Therapist / Physiotherapist

Job summary
Following recent investment in line with Norfolk and Waveney Urgent and Emergency Care Priorities, our Urgent Community Response (UCR) Therapy Team has an exciting opportunity for 2 Therapists to join our dedicated team. We are ideally looking for a full time Band 6 Occupational Therapist and a Full time Band 6 Physiotherapist, however we welcome conversations with interested applicants.

Are you an experienced Therapist with excellent clinical and interpersonal skills? Are you flexible, approachable, and a team player? If so, we'd love you to join our friendly, supportive team based in King's Lynn and covering West Norfolk.

The post provides an exciting opportunity for applicants looking to build on a broad clinical skill base in line with our competency framework to triage and respond to a variety of Urgent Community Response and wider pathways across West Norfolk. You will be expected to work collaboratively and in liaison with our community teams and our system partners.

The ideal candidates will have:

• Effective communication and interpersonal skills
• A positive, problem-solving approach to provide quality outcomes for patients
• Resilience and flexibility in dynamic situations
• Experience with supervision of staff and students is desirable

The Urgent Community Response Therapy team operates 7 days per week between the hours of 8am and 8pm. There is a requirement to work weekends and bank holidays.

Main duties of the job
As part of the Urgent Community Response (UCR) Team you will be required:

• To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
• To make risk assessments, establishing the safety or otherwise of a patient's ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.
• To provide evidenced based clinical/therapeutic interventions based on 'best practice' in order to improve health outcomes and promote choice.
• To work within the Urgent Community Response Team to assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail and elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible.
• To provide in-reach to inpatient units and step up and step down beds where required.
• To act as the patients advocate, facilitating choice and patient empowerment.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• To Triage referrals on a rotational basis for the Urgent Community Response Team.

This role is for 7-days per week, 365 days per year service, operating between 08:00 - 20:00 so candidates must be prepared to work shifts in these times.

About us
You'll receive clinical supervision from a Band 7 Clinical Lead Therapist and join an experienced, friendly, supportive team that values collaboration and professional growth. We offer excellent opportunities for ongoing development to help you progress in your career.

NCH&C NHS Trust is proud to be rated 'Outstanding' by the Care Quality Commission (CQC) -- the highest possible rating and the first stand-alone NHS community trust in the country to achieve this.

Our base at St James Clinic, King's Lynn is easily accessible from Cambridgeshire, Lincolnshire, and South Norfolk, making it a convenient location for work and travel.

Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

With effect from the 1st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.

Details
Date posted: 23 October 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £39,959 to £48,117 a year pro rata per annum
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 839-8388678-BM
Job locations: St James Clinic, Kings Lynn, PE30 5NU, United Kingdom

Job responsibilities

• Undertake comprehensive therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.
• Formulate and execute individualised physiotherapy management and treatment plans of patients including those with complex presentation, in collaboration with the Urgent Community Response Team, other agencies and the patient, utilising a range of treatment skills.
• Be aware of Assistive Technology and make referrals for this as required.
• Assess patients holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
• Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
• Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.
• Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
• Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
• Ensure activity data and clinical information is recorded on Systm One and is completed on a daily basis.
• Plan and organise specialist services within the Urgent Community Response Team.
• Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.
• Order equipment and contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Ensure informed consent is obtained prior to initiating interventions.
• Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person Specification
Qualifications (Essential)

• Diploma or 1st level degree in Occupational Therapy, or equivalent experience
• Current HCPC registration
• Diploma or 1st level degree in Physio Therapy, or equivalent experience

Qualifications (Desirable)

• Clinical educators course

Experience (Essential)

• Evidence of working at relevant level
• Good observational and reporting skills
• Good interpersonal skills
• Concentrate when undertaking patient care & inputting data/patient records
• Work flexibly to accommodate patient/service needs
• Demonstrate good IT and standard keyboard skills

Experience (Desirable)

• Experience in complex moving and handling.
• Experience in training and supervising staff

Skills, Abilities and Knowledge (Essential)

• Knowledge of additional specialist areas through in-house training & short courses
• Able to communicate effectively in written and verbal English Language
• Highly motivated
• Flexible & Resilient

Communication (Essential)

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative

Personal Attributes / Behaviours (Essential)

• Ability to manage stressful situations
• A team player
• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other (Essential)

• Professional appearance
• Must have a full UK driving licence and have access to a vehicle
• Kneel, bend & stoop, and work in cramped environments.
• Manoeuvre limbs of around 5-6kg
• Manoeuvre patients using handling aids

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details
Employer name: East of England Community Health and Care NHS Trust
Address: St James Clinic, Kings Lynn, PE30 5NU, United Kingdom
Employer's website: https://www.eastofenglandcommunityhealthandcare.nhs.uk/

For questions about the job, contact:
Clinical Operations Manager, Charlotte Jones, charlotte.jones@nchc.nhs.uk, 07774334827

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