BHSCT - Team Manager Controlled Drugs & Medicines Management ICT Systems (internal/temporary) -

Advertised role location: KNOCKBRACKEN CLINIC
Official document: Job Description / Personnel Specification (docx)
Pharmacy Team Manager Controlled Drugs and Medicines Management ICT systems
Pharmacy Team Manager Controlled Drugs and Medicines Management ICT systems

JOB DESCRIPTION


JOB TITLE

Pharmacy Team Manager Controlled Drugs and Medicines Management ICT systems (Internal/Temporary)

BAND

DIRECTORATE

INITIAL LOCATION

Band 8B

Cancer & Specialist Services

Knockbracken, BHSCT

REPORTS TO

Encompass Lead Pharmacist

ACCOUNTABLE TO

Head of Pharmacy and Medicines Management





JOB SUMMARY

The post holder will be responsible for leading, managing, developing and evaluating the use of Controlled Drugs (CDs) across BHSCT including in-patient, outpatient services, registered facilities and services contracted by BHSCT.

The post holder will lead the provision of professional advice and expertise to the Accountable Officer and associated team on all aspects of controlled drug management and will lead and manage the controlled drug governance service on behalf of the Accountable Officer.

The post holder will lead, manage and develop the Pharmacy Medicines Management ICT Systems team to deliver services both within pharmacy and across all services using medicines in BHSCT.

Lead on Quality Improvement Programmes and Service Developments and support the Controlled Drugs and Medicines Management ICT Systems team in quality improvement and research.

KEY DUTIES / RESPONSIBILITIES

Controlled Drug Leadership and Management Responsibilities

Lead, manage, review and develop controlled drug policies and procedures across BHSCT community services and acute sites in accordance with controlled drug legislation, best practice guidance and Controls Assurance Standards for Medicines Management.

Lead the strategic development of the management and safe use of controlled drugs in collaboration with the Accountable Officer for Controlled Drugs in BHSCT.

Provide expert opinion to managers and healthcare professionals across BHSCT to ensure the safe use and management of controlled drugs. The post holder is expected to determine how these outcomes are best achieved in specific circumstances, by interpreting legislation and national policies and guidelines.

Manage the development and update of trust-wide policies and procedures that relate to the safe management and use of controlled drugs in line with legislative requirements including:

Responsible as lead author for BHSCT Controlled Drug policy – inpatient areas
Responsible as lead author for BHSCT Community Controlled Drug policy
Responsible as lead author for BHSCT Management of Unlicensed Cannabis -Based Products for Medicinal use.
Responsible as lead author for Clinical monitoring of patients prescribed controlled drugs.
Responsible author for Controlled Drugs – Use of Automated Dispensing Cabinets in Clinical Areas.
Responsible as author for BHSCT Dealing with discrepancies and concerns involving controlled drug policy.
Responsible as author for BHSCT Guidance for disclosure of identifying details of relevant persons to Local Intelligence Network Policy.

Act as professional secretary to BHSCT Accountable Officer – Human Resources Local Intelligence Network Review Group

Responsible for liaison with Professional Leads within BHSCT to ensure compliance with BHSCT Guidance for Disclosure of Identifying Details of Relevant Persons to the Northern Ireland Controlled Drugs Local Intelligence Network Policy.

Responsible for the co-ordination and completion of risk assessments and associated documentation in accordance with BHSCT Guidance for Disclosure of Identifying Details of Relevant Persons to the Northern Ireland Controlled Drugs Local Intelligence Network.

Responsible for the completion and collation of BHSCT quarterly controlled drug occurrence reports for the Accountable Officer for submission to the Northern Ireland Local Intelligence Network (LIN).

Responsible for implementation in BHSCT of changes or amendments in Controlled Drugs legislation including Misuse of Drugs Regulations, Misuse of Drugs Safe Custody Regulations and The Controlled Drugs (Supervision of Management and Use) Regulations.

Manage the Controlled Drugs Governance Service including investigation of incidents reported on Datix.

Monitor and analyse controlled drug medication incidents and provide support to ensure actions identified are implemented.

Act as lead investigator in controlled drug investigations including acting as presenting officer role in disciplinary cases.

Update the BHSCT Risk Register for risks within own area of responsibility.

Identify, investigate and monitor incidents, concerns and complaints relating to the management and use of controlled drugs and ensure appropriate action is taken, including the establishment of incident investigation panels as appropriate and ensure learning from incident investigation is implemented across the Trust.

Liaise with regulatory bodies including Controlled Drugs Liaison Officer, Police Service NI on professional issues pertaining to the management of controlled drugs.

Support the collation and sharing of intelligence regarding the use of controlled drugs from professional regulatory bodies, the police and other registered bodies.

Establish a robust network for communication and investigation of controlled drug incidents within BHSCT and other organisations including HSC Trusts, the Strategic Planning and Performance Group (SPPG), the Department of Health, regulatory bodies and non-HSC organisations as appropriate, including sharing and implementing learning, best practice and lessons arising from controlled drugs incidents.

Provide professional expertise regionally on controlled drug issues including membership of regional steering groups involving controlled drugs.

Provide professional advice and input into the BHSCT Medicines Optimisation Group, act as professional lead for controlled drugs on the BHSCT Medicines Optimisation workplan.

Responsible for monitoring compliance with mandatory controlled drug audits and provision of reports to BHSCT Safety and Quality Steering Group.

Responsible for the development, implementation, management and review of monthly usage reports on controlled drugs including the identification of triggers for concerns.

Responsible for the analysis of controlled drug usage including prescribing patterns and trends and communicating this information to ward and senior managers across BHSCT.

Lead Quality Improvement programmes and service developments to optimise the safe and effective use of controlled drugs in BHSCT.

Present highly complex information in a structured, logical manner to ensure that it is easily interpreted by stakeholders internal and external to the NHS. This information may include judgements on whether clinicians are following the legal, ethical and clinical requirements associated with the use of controlled drugs.

Develop the role of the Controlled Drugs Pharmacist through links with regional and national bodies.

Responsible for establishing operating arrangements for the management and use of controlled drugs across managed and contracted BHSCT services which use controlled drugs.

Support the completion of risk assessments on the storage and handling of controlled drugs across BHSCT facilities to ensure compliance with legislation.

Ensure safe, effective and adequate destruction and disposal arrangements are in place for controlled drugs which are no longer fit for purpose.

Develop procedures for ensuring wards and departments maintain stock levels of controlled drugs which match the usage within the clinical area, avoiding out-of-hours requests.

Develop policies and procedures for the management of illicit substances.

Pharmacy Medicines Management ICT Systems Leadership and Management Responsibilities

Lead on automation and robotic technology for use and management of medicines across BHSCT.

Lead on the development of business cases for automation and robotics and medicines management systems for controlled drugs and medicines both within BHSCT pharmacy and clinical ward areas.

Lead the project team for implementation of automated dispensing cabinets across BHSCT wards and pharmacy services.

Lead and support the strategic development of Medicines Management ICT Systems in BHSCT pharmacy services and wider clinical areas across BHSCT.

Member of Northern Ireland Regional Robotics Group.

Responsible as system administrator for automated controlled drug dispensing cabinets across wards and pharmacies in BHSCT.

Responsible for training of staff as super-users for automated dispensing cabinets across wards and pharmacies in BHSCT.

Provide professional leadership, management and support to the Pharmacy Technician Team Manager Digital Systems and Projects, ensuring delivery of pharmacy digital systems, automation, reporting and medicines technology objectives across BHSCT.

Support the Pharmacy Medicines Management ICT Systems team in their role managing pharmacy IT systems including automated dispensing cabinets, pharmacy robots and associated medicines management systems.

Responsible for provision and analysis of reports using Epic reporting and business intelligence tools to support medicines governance, service improvement and operational performance.

Financial Resources

Be responsible for the recruitment of staff within the service, undertaking regular skill mix review to ensure optimum utilisation of staffing budget.

Facilitate effective monitoring and auditing of controlled drugs by provision of drug usage and expenditure monthly reports to ward managers and services.

Be responsible for authorisation of team monthly timesheets and expenses.

Act as a signatory on procurement framework for medicine procurement.

Ensure that optimal use is made of medicines management ICT systems within pharmacy and at clinical level across BHSCT.

Research and Development

Lead and undertake research using quality improvement methodology to develop and optimise the controlled drugs, and medicines management ICT system service.

Support the controlled drugs and medicines management ICT systems team to undertake research and audit and publish research and audit findings.

Have an active role in BHSCT Quality Improvement network.

Act as Safety Quality Belfast Mentor to trust colleagues undertaking quality improvement projects.

Promote research activities of the individual and team, by identifying areas for audit. The post holder will undertake and publish practice research and enable team members to do likewise.

Responsible for developing and implementing training programmes on controlled drugs ensuring training and education needs for staff groups are assessed and met achieving an increase in knowledge and competency and compliance with relevant policies.

To participate in the education and training of pharmacy, nursing, medical and other health profession staff.

Other Duties

To participate in performance appraisal in accordance with the Trust Personal Contribution Framework.

To formulate in conjunction with the Head of Pharmacy and Medicines Management a personal development plan clearly identifying any training needs.

Delegate appropriate responsibility and authority to the level of staff within his/her control consistent with effective decision making whilst retaining overall responsibility and accountability for results.

To participate in relevant education and training programmes to develop skills as part of a commitment to continuing professional development, maintain awareness of current practice and a CPD portfolio.

Act as responsible pharmacist in accordance with Medicines (Pharmacies) (Responsible Pharmacist) Regulations 2008 in weekend and statutory holiday rota.

Participates in provision of BHSCT on-call service, if required.

Participates in BHSCT extended hours service, if required.

HUMAN RESOURCE MANAGEMENT RESPONSIBILITIES

The Organisation supports and promotes a culture of collective leadership where those who have responsibility for managing other staff:

Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet the required performance standards and to achieve continuous improvement in the services they deliver.

Ensure access to skills and personal development through appropriate training and support.

Promote a culture of openness and honesty to enable shared learning.

Encourage and empower others in their team to achieve their goals and reach their full potential through regular supportive conversation and shared decision making.

Adhere to and promote Organisational policy and procedure in all staffing matters, participating as appropriate in a way which underpins The Organisation’s values.

RAISING CONCERNS - RESPONSIBILITIES
The post holder will promote and support effective team working, fostering a culture of openness and transparency.

The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and their professional code of conduct, where applicable.

The post holder will, in the event of a concern being raised with them, ensure that it is managed correctly under the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and ensure feedback/learning is communicated at individual, team and organisational level.

GENERAL REQUIREMENTS

The post holder will be required to:

Assist the organisation in fulfilling its statutory duties under Section 75 of the Northern Ireland Act 1998 to promote equality of opportunity and good relations and under the Disability Discrimination (Northern Ireland) Order 2006. Staff are also required to support the organisation in complying with its obligations under Human Rights Legislation.

Ensure the Organisation’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of The Organisation's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example:
Smoke Free policy
IT Security Policy and Code of Conduct
standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

Take responsibility to minimise the Trust’s environmental impact wherever possible. This will include recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel.

All employees of the Organisation are legally responsible for all records held, created or used as part of their business within the [org name] including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the [org name] policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent The Organisation’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within The Organisation's area, as needs of the service demand.


PERSONNEL SPECIFICATION

JOB TITLE AND BAND
Pharmacy Team Manager Controlled Drugs and Medicines Management ICT systems (Temporary).

DEPARTMENT / DIRECTORATE
Pharmacy / Cancer and Specialist Services

SALARY
Band 8B (£64,455 - £74,896)

HOURS
37.5


ESSENTIAL CRITERIA


SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor
Essential Criteria
Number
Criteria
Ideally no more than 6-8 criteria in this section

Please insert additional rows / Delete as required
Method of Assessment

Qualifications/ Registration
E1
MPharm or equivalent qualification
Shortlisting by Application Form

Qualifications/ Registration
E2
Member of the Pharmaceutical Society of Northern Ireland or eligible for membership.
Shortlisting by Application Form

Qualifications/ Registration
E3
Be in possession of a Post Graduate Masters (as a minimum) or higher qualification.
Shortlisting by Application Form

Experience

E4
Have a minimum of two years hospital experience as an 8A or above.
Shortlisting by Application Form

Experience

E5
Experience in the area of controlled drugs management including governance, legislation and clinical use.
Shortlisting by Application Form

Experience
E6
Experience of Leading Change Management and service development
Shortlisting by Application Form

Experience
E7
Experience of leading a team delivering complex services.
Shortlisting by Application Form

Other
E8
Be able to respond to an emergency call within 30 minutes under normal driving conditions.

Have access to transport in order to respond to an emergency call out.

This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by The Organisation which will permit them to carry out the duties of the post.
Shortlisting by Application Form

Other
E9
Currently employed as an employee, intern, or bank member of staff or engaged
as an agency worker within the Belfast HSC Trust.
Shortlisting by Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities
E9
Highly developed communication skills,
Interview

Skills / Abilities
E10
Evidence of team working, building working relationships
Interview

Skills / Abilities
E11
Ability to motivate self and others
Interview

DESIRABLE CRITERIA


SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted

Factor
Desirable Criteria Number

Criteria
Ideally no more than 6-8 criteria in this section
Method of Assessment

Experience

D 1
A creative approach to problem solving and a flexible approach to work.
Shortlisting by Application Form

Experience

D 2
An interest in research. Experience of conducting and managing audit or research projects.
Shortlisting by Application Form

Experience

D 3
Wider teaching experience (e.g. to multi-disciplinary teams).
Shortlisting by Application Form


Ref No:

Notes to applicants:
You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.
Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note The Organisation reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.
Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

Candidates who are shortlisted for interview will need to demonstrate at interview that they have the required competencies to be effective in this demanding leadership role. The competencies concerned are set out in the NHS Healthcare Leadership Model, details of which can be found at http://www.leadershipacademy.nhs.uk/resources/healthcare-leadership-model. Particular attention will be given to the following dimensions:

Inspiring shared purpose
Leading with care
Evaluating information
Connecting our service
Sharing the vision
Engaging the team
Holding to account
Developing capability
Influencing for results.

If this post is being sought on secondment, then the individual MUST have the permission of their line manager IN ADVANCE of making application.

As part of the Recruitment & Selection process it may be necessary for The Organisation to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

THE ORGANISATION IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants:
may be required to attend for a Health Assessment
can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.
are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance.

All staff are expected to display the HSC Values at all times
All staff are expected to display the HSC Values at all times