Cloud and Infrastructure Engineer

Description

Join a fast-growing organisation where you'll play a key role in shaping and supporting our cloud technology landscape. As a Cloud & Infrastructure Engineer, you'll be responsible for designing, maintaining and optimising our Microsoft Azure environment, ensuring services are secure, resilient, scalable and cost-effective.

Acting as the third-line technical escalation point, you'll lead the resolution of complex infrastructure and cloud incidents, drive continuous improvement, and help maintain high levels of platform availability and performance. You'll work closely with Service Desk, DevOps, Security and Application teams to deliver reliable cloud services while supporting the organisation's wider digital transformation.

This is an excellent opportunity for an experienced cloud professional who enjoys solving complex technical challenges, automating processes, and driving operational excellence across enterprise-scale environments.

Key Responsibilities

• Provide third-line support for Azure, Microsoft 365 and infrastructure services, including major incident management and root cause analysis.
• Design, build and maintain secure Microsoft Azure solutions, including networking, compute, storage and Azure Virtual Desktop.
• Manage cloud security, identity and access controls, compliance requirements, and platform resilience.
• Own backup, recovery and disaster recovery services, ensuring systems meet business continuity requirements.
• Develop and maintain monitoring, alerting and observability solutions using Azure Monitor, Log Analytics and New Relic.
• Drive service improvements, automation and Infrastructure as Code initiatives using Terraform, Bicep, Azure DevOps and GitHub Actions.
• Monitor service performance, availability and SLAs, ensuring high-quality operational delivery.
• Collaborate with internal teams, vendors and managed service providers to deliver and support cloud services.
• Produce technical documentation, knowledge articles and training materials to support wider teams.

Skills, Knowledge & Expertise

• 3-5+ years' experience in Cloud Engineering, Infrastructure Engineering or third-line support within an enterprise environment.
• Strong hands-on experience with Microsoft Azure, including Entra ID, networking, compute and storage services.
• Experience managing major incidents, problem management and root cause analysis.
• Knowledge of cloud security, governance, compliance and identity management best practices.
• Experience with backup and disaster recovery solutions, monitoring platforms and service management processes.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.
• PowerShell and Python automation.
• Azure DevOps and GitHub Actions.
• Azure Virtual Desktop and Microsoft 365 administration.
• Knowledge of ISO 27001, ISO 22301 and ITIL practices.
• Azure certifications (AZ-104, AZ-305) and/or ITIL Foundation.
• Exposure to Google Cloud Platform (GCP).

To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing recruitment@ocugroup.com.

At OCU Group, we don’t just deliver infrastructure - we help power modern life.

As one of the UK’s fastest-growing utility and infrastructure businesses, we deliver complex, nationally critical projects across power, energy transition, water, telecoms, and digital infrastructure. Over the last five years, OCU has grown five-fold to a £1.1bn organisation, expanding both organically and through strategic acquisitions across the UK, Australia, New Zealand and India.

Our growth is driven by ambitious people, operational excellence, and a commitment to doing things properly. We work on projects that genuinely matter by supporting the UK’s energy transition, strengthening essential infrastructure, and helping build more sustainable communities for the future.

Whether you’re an experienced professional looking to take ownership of major projects and influence delivery at scale, or someone starting your career through an apprenticeship, graduate programme, or placement route, OCU offers real opportunity to grow, develop, and make an impact.

We are building a business where high performance, collaboration, innovation, and accountability sit at the centre of our culture. Our people are trusted to lead, encouraged to challenge thinking, and supported to continuously develop their skills and careers.

At OCU, you won’t just join a growing business, you’ll help shape it.

Our Culture & Values

At OCU, our values are at the heart of everything we do. We care about safety, lead with integrity, strive to be better every day, make a positive impact, and deliver to grow, together, as One Company United.

Our Commitment to Inclusion

At OCU Group, we believe diversity, inclusion, and belonging are fundamental to building stronger teams, better ideas, and a more successful business. We welcome applications from people of all backgrounds and are committed to creating an environment where everyone feels valued and supported.

As part of our commitment to fairness and equality, candidates may be asked to complete an equal opportunities monitoring form during the recruitment process. This information is used for monitoring purposes only and plays no part in hiring decisions.

We are proud to be a Disability Confident employer and are committed to offering interviews to candidates with disabilities or long-term health conditions who meet the essential criteria for the role.