Rehabilitation (Spinal Cord Injury)

Job overview

Join the National Spinal Injuries Centre (NSIC), the UK's largest and longest-established spinal cord injury rehabilitation centre. Providing specialist rehabilitation services for adults across the South East and children and young people from across the UK, NSIC is recognised internationally for its expertise in spinal cord injury care and rehabilitation.

This is a fantastic opportunity to play a key role in supporting patients throughout their rehabilitation journey by helping to ensure rehabilitation pathways are delivered consistently, effectively and in line with best practice. Working closely with clinical and non-clinical colleagues, you will support pathway compliance, coordinate rehabilitation processes, monitor progress and contribute to service improvement initiatives that enhance patient outcomes and experience.

As part of an internationally renowned specialist service, you will work in a collaborative environment that values innovation, continuous improvement and professional development. This role is ideal for someone who is organised, proactive and passionate about making a real difference to patient care while supporting the delivery of specialist rehabilitation services.

Main duties of the job

The Rehabilitation Co-ordinator will support the delivery of the National Spinal Injuries Centre (NSIC) Rehabilitation Pathway by providing administrative, organisational and monitoring support to multidisciplinary teams (MDTs) involved in patient rehabilitation.

The post holder will support the implementation and embedding of the NSIC Rehabilitation Guidelines, helping to promote consistency, standardisation and compliance across rehabilitation services. The role will provide structure and oversight of agreed rehabilitation processes through the maintenance of pathway tracking systems, monitoring completion of rehabilitation requirements and supporting MDTs to adhere to agreed pathway standards.

Working closely with clinicians, therapists, nurses, psychologists, case managers and operational teams, the post holder will monitor pathway activities, maintain accurate records, provide timely reporting and escalate delays, omissions or barriers that may impact the delivery of rehabilitation pathway requirements.

The post holder will support the collection of information required for service monitoring, audit and performance reporting and will contribute to continuous improvement of rehabilitation pathway processes.

The role does not include responsibility for clinical assessment, rehabilitation planning, goal setting or clinical decision-making, which remain the responsibility of the multidisciplinary clinical team.

Working for our organisation

Listen to why colleagues think we are a great place to work! -

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.

Person specification

2. EDUCATION, QUALIFICATIONS & TRAINING

Essential criteria

• GCSE Grade C/Level 4 or above in English and Mathematics (or equivalent)

Desirable criteria

• NVQ Level 3 in Business Administration, Healthcare Administration or equivalent relevant qualification
• ECDL or equivalent IT qualification
• Qualification or training relevant to audit, quality improvement, project support or data management
• Evidence of ongoing personal and professional development

EXPERIENCE

Essential criteria

• Experience working in an administrative, coordinator or pathway support role
• Experience organising meetings, maintaining records and monitoring actions
• Experience of managing competing priorities and working to deadlines
• Experience maintaining databases, spreadsheets or tracking systems

Desirable criteria

• Experience supporting audit, compliance monitoring or service improvement activities
• Experience producing reports and presenting information accurately
• Experience of working within the NHS or healthcare environment
• Experience supporting multidisciplinary team processes
• Experience working effectively with a range of professional groups and stakeholders

SKILLS, ABILITIES & KNOWLEDGE

Essential criteria

• Excellent organisational and time management keeping skills
• Ability to prioritise workload and manage multiple demands effectively and to work independently within agreed procedures and guidelines
• Strong verbal and written communication skills in English
• Strong attention to detail and ability to maintain accurate records
• Ability to build and maintain effective working relationships with a wide range of staff
• Ability to monitor progress against agreed actions and identify issues requiring escalation
• Competent in Microsoft Office applications, particularly Excel, Outlook, Word and Teams
• Understanding of confidentiality, Information Governance and Data Protection requirements

Desirable criteria

• Understanding of multidisciplinary team working
• Knowledge of rehabilitation pathways, patient pathways or discharge planning processes
• Awareness of audit, quality improvement and performance monitoring processes
• Understanding of the importance of standardised processes and compliance with agreed procedures

Special Circumstances

Desirable criteria

• Ability to work flexibly across NSIC services according to service need
• Ability to attend meetings across the Trust as required
• Commitment to maintaining mandatory training requirements

PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.

Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.

Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.

Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.

Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.

Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.

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