Duty Manager

The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London's most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.

Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs.

Fuelled by a passion for super cocktails, sensational parties & the perfect slumber, our Marylebone townhouse & Parlour is an ode to historic British style.

The Role:

The Duty Manager is responsible for overseeing the day-to-day operation of the property during assigned shifts, ensuring exceptional guest experiences and the smooth, safe, and efficient running of the hotel.

This is a hands-on leadership role requiring strong problem-solving skills, sound judgement, and the ability to manage both front-of-house and back-of-house operations. The Duty Manager supports the senior management team in achieving operational, service, and commercial objectives while acting as the primary decision-maker on shift.

This role is ideal for someone with excellent...