Healthcare Assistant

About the Role

Join our team as a Healthcare Assistant in Shrewsbury.

Our Shrewsbury service is recruiting for a Healthcare Assistant to join them in providing high quality recovery care to a diverse client group. If you are an enthusiastic and creative individual and are passionate about changing people’s lives for the better, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Please use the linked job description to support your application.

Closing date: 8th November 2026. Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

Job Opportunity

As a Healthcare Assistant you will assess clients, develop a care plan that will work for them and then, with the support and guidance of the clinical team, provide the necessary treatment. We are here to support anyone who needs help with substance misuse, and you will be part of our clinical team delivering this important service. We work as one team across the service to ensure our clients get the best possible care, referring them on to other specialist teams where needed.

As part of this Healthcare Assistant role, you will also help clients to take a holistic approach to their overall health and recovery journey by helping them to understand the importance of their physical, mental, and emotional wellbeing too.

This is a full time, permanent role, working on site at our Shrewsbury service with a salary of £26,250 per annum. The role involves some Saturday working and a driving license and access to a vehicle are an essential requirement.

Essential Skills

To be able to carry out this Healthcare Assistant role successfully, you will:

• hold an NVQ Level 3 in Health & Social Care or equivalent
• have a successful track record of working in a healthcare setting and collaborating with a multi-disciplinary team
• have experience of carrying out basic health observations such as blood pressure, pulse, weight, and height
• be able to build effective working relationships with a wide range of different people and work effectively as part of a team
• be able to show how you have developed yourself in previous jobs
• be able to manage your time at work, prioritising effectively and dealing with competing demands on your time
• be confident in your abilities and show your enthusiasm for this role
• have excellent written and verbal communication skills
• be able to accurately collate, record, and maintain information
• be comfortable using IT and digital media
• be able to be flexible with working times and able to travel to other locations from time to time
• hold a UK driving license and have access to a vehicle

About Company

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

DE&I

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Please review our recruitment FAQs before submitting your application.

Internal Applicants - please note that fixed term roles will be offered as secondments.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable once your recommended friend has been employed for 6 months