We have a fabulous opportunity for an experienced Bookings Administrator, to quality check reservations and manage queues on GDS Amadeus & Galileo. Working for successful Travel Company, you must be a whizz on GDS with great attention to detail. Hours of work are between Mon - Fri 9am - 6pm and ideally will be based in our client's London office, however our client can also consider hybrid working options.
JOB DESCRIPTION:
To work within the Reservation Service Team, the role is to provide a multi-functional administration support service to our reservation teams and our customers. To ensure all requests are handled with speed, accuracy and professionalism.
* Quality assure bookings made through the call centre.
* Produce and dispatch invoices, cancellation invoices, ensuring production timescales are met.
* Dispatch Travel Documentation, ensuring high levels of accuracy when checking documentation.
* Assisting with Administration duties such as distributing post and preparing outgoing post, reception duties.
* Rebooking flights, hotels and transfers when required.
* Web bookings are administered correctly.
* Relocations, ensure these are dealt with quickly to resolve and secure alternative properties to match customers' requirements.
* Flight changes and supplier amendments are communicated out to agents.
* Make changes to existing bookings when requested by our customers through ...