Travel Manager

Are you an experienced Travel Manager with a passion for delivering exceptional customer service and driving sales? This is an exciting opportunity to join a well-established, luxury tailor-made travel company as they expand into retail travel, opening a brand-new store on the boarders of Berkshire and West London. This is a fantastic opportunity to play a key role in an exciting new chapter for the business, leading a team of travel experts and helping establish the store within the local community. This is a hands-on leadership role, as a Travel Manager, you will take overall responsibility for the commercial performance and day-to-day operations of the retail travel branch. Key responsibilities include: Taking ownership of store performance, including sales, conversion, profitability and service standards. Leading, coaching and developing a team to achieve sales targets and deliver outstanding results. Recruiting new team members, conducting regular one-to-ones and performance reviews, and supporting career development. Creating a positive, collaborative and results-driven team environment. Delivering a premium, client-focused experience and ensuring the highest standards of service throughout the customer journey. Building long-term client relationships to encourage repeat business and recommendations. Driving local business growth through networking, events, marketing initiatives and community partnerships. Supporting the tea...