Senior Health Care Support Worker Ophthalmology

Job summary
We have an exciting opportunity within Ophthalmology for an enthusiastic, effective, forward thinking Senior Health Care Support Worker to join our team. The department is currently going through a period of redevelopment and the role of the senior HCSW is being developed further. in order to better suit the needs of our patients. You will be fully involved in this process its an exciting opportunity to gain new knowledge and skills. The skills learned will help to both develop yourself and the role.

We will be looking forward to embracing new ways of working, giving all Senior HCSWs the opportunity of rotating throughout the Macula Clinic, Eye outpatients and Eye Day Case Unit. Offering a variety of flexible shifts to promote a healthy work life balance and increase productivity by ensuring that our staff are working within a flourishing team.

As a Senior HCSW you will be an important part of the wider Multi-Disciplinary Team, encompassing Optometry, Orthoptics, Technicians, Photographers, Registered Nurses, Nurse Practitioners, Administration, and Clinicians. The MDT is committed to working towards the highest standard of care in all specialities, such as, Glaucoma, Occulo Plastics, Macular Degeneration, and Diabetic Retinopathy

Main duties of the job
Ophthalmology now sits within the Surgical care group care, having close links with other ambulatory areas gives us a unique perspective in caring for outpatients. You will be part of the patient's journey as they visit our department and play a vital role in promoting the Trust values during their visit.

The Senior HCSW is one of the first members of staff a patient engages with as they arrive in Eye Outpatients. All patients have their Visual Acuity and pre examination tests assessed which is carried out by HCAs. You will be trained in this very vital skill, and expected to carry this out in a fast paced environment. You will be expected to assist patients requiring extra care in clinic, this includes personal care, arranging transport and identifying issues which impact the capacity and flow through the clinic. You will be expected to report identified problems and reporting such, to the coordinator of the shift.

About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details
Date posted: 23 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Permanent
Working pattern: Part-time
Reference number: 164-8294274
Job locations: Eye Outpatients, Queen's Medical Centre Derby road, Nottingham, NG7 2UH, United Kingdom

Person Specification
Education

• Essential: NVQ level 3
• Essential: Care certificate
• Desirable: Ophthalmology experience

Experience

• Essential: Acute hospital setting
• Desirable: Outpatients experience

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Nottingham University Hospitals NHS Trust
Employer's website: https://www.nuh.nhs.uk/

For questions about the job, contact: Manager (Eye OPD/Eye Casualty), Rehana Raju, raju.rehanaannam@nhs.net, 07812276617

Closing date: 08 November 2026

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