Band 4 Recovery Coordinator (Intensive/Crisis Team) - Devizes

Job summary
We are looking for a Recovery Coordinator for North Wiltshire Intensive Team based at Green Lane Hospital, Devizes. The position is offering full time hours although alternatives would be considered.

We are ideally looking for someone who has successfully undertaken the NVQ Level 3 in Mental Health, or a Psychology Degree with sufficient experience working within acute mental health. The applicant will need to be enthusiastic and have experience of working with people and families in distress due to mental health crisis and are able to work under pressure. The North Wiltshire Intensive team works to promote recovery and operates a non-exclusion policy.

Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job
We are looking to recruit a suitably experienced/qualified recovery coordinator, to join the North Wiltshire Intensive Team.

The Intensive Team is part of the North Wiltshire Access services.

The Intensive Team provides assessment and home treatment to individuals and their carers as an alternative to hospital admission, relapse prevention, short term therapy work and help provide facilitated discharge from hospital.

The team operates 0830 - 2200, 7 days per week, 365 days per year, as such the successful candidate will be expected to be able to undertake a shift pattern of working.

Mental Health Workers in this team, offer a variety of psychosocial skills to service users, whilst working under the guidance of registered practitioners there is also the expectation of lone working at times. The Intensive team has a shared caseload so Mental Health Workers are not required to provide care co-ordination.

About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200 miles, to more than 1.8 million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details
Date posted: 23 October 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 342-WTS151-1026
Closing date: 05 November 2026
Job locations: Green Lane Hospital, Marshall Road, Devizes, SN10 5DS, United Kingdom

Job responsibilities
To undertake the role of recovery coordinator alongside an MDT for an allocated caseload of service users organising and participating in the ongoing assessment, planning, delivering and review of care to meet identified physical and mental health social care and well being needs.

This will include:

• Organising and participating in defined assessment methods/activities.
• Developing and reviewing appropriate care plans identifying and organising other resources as appropriate.
• Providing defined interventions/ activities as part of the care plan.
• Completing relevant paper and electronic documentation in line with the care coordinator role.
• Plan and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans.
• Maintain accurate, confidential records of patient activity, writing reports and letters, utilising electronic record and other systems available within the organisation.
• Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.
• Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures.

Person Specification
Essential:

• Experience working within mental health, working with people in crisis with acute mental health difficulties
• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
• Driving license and access to vehicle

Desirable:

• NVQ Level 3
• Qualification in psychology or counselling or equivalent experience
• Experience supporting carers and family members

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Avon & Wiltshire Mental Health Partnership NHS Trust, Green Lane Hospital, Marshall Road, Devizes, SN10 5DS, United Kingdom
Employer's website: http://www.awp.nhs.uk/about-us/working-for-us/

For questions about the job, contact:
Team Manager Jasmine Sivarajah, jasmine.sivarajah@nhs.net, 01380731292