Community Assistant Practitioner - Central Norfolk Home First Hub

Job summary
The Central Norfolk Home First Hub is recruiting

Do you have excellent interpersonal and clinical skills?Are you flexible, approachable and a team player?

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our Norwich Therapy Teams. We are looking for an experienced and reliable Therapy Assistant Practitioner to join us in providing high quality therapy services. Primarily, the role is to provide support to the Central Norfolk Home First Hub which covers the Norwich, South and North places and will involve working across a 7 day week. There will be opportunities to maintain clinical competencies by supporting work in the community which would include community home visits.

The Central Norfolk Home First Hub is operational during the following hours Monday to Friday 08.00 - 18.00, Saturday 09.00 - 17.00, Sunday 10.00 - 16.00.

If you thrive on variety in the working day, enjoy multi-tasking and also being part of a supportive team then this role is for you.

*Please note, we can only offer face to face interviews. We are unable to offer interviews remotely.

Main duties of the job
You will use your clinical skills and knowledge to complete the triage of therapy referrals for individuals being discharged from both acute and community hospitals. The role will include telephone assessments and review of individuals abilities living in their own homes or in care homes following discharge, and arranging appropriate therapy intervention.

The role will also include therapy visits in the community where you will complete initial assessments and treatments for patients in their own homes/care homes.

Ideally you will be familiar with these clinical databases; Systmone, TCES Medequip, Liquid Logic though training will be provided.

As an Assistant Practitioner it is essential that you can prioritise your own workload, possess effective communication skills, work as part of a team, and use your own initiative.

About us
The Central Norfolk Home First Hub is an integrated multidisciplinary team of health and social care staff. It consists of clinical leads, practice consultants, OT's Physio's, SW's, Therapy Assistant Practitioners and Social Care Assistant Practitioners. It is also supported by Integrated Care Coordinators and Business Support.

The successful applicants will be supported within the team and receive regular supervision.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Details
Date posted: 23 October 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year pa
Contract: Permanent
Working pattern: Part-time
Reference number: 839-8376788-GP

Job responsibilities

• To support the Central Norfolk Home First Hub Service with triage of referrals for patients on Discharge to Assess pathways, assessing the patients needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis utilising the knowledge, skills and expertise of others in the Integrated team
• To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community, Community Hospitals and clinics, by assessing, planning, implementing and evaluating packages of care
• To work within a reablement philosophy, using strengths based assessments and actively promoting independence for the patients.
• To work within the integrated team to facilitate early discharge from hospital.
• To work within the integrated team to prevent unnecessary admission to hospital.
• To work, liaise and communicate with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams.

Person Specification
Qualifications (Essential)

• NVQ 3 or equivalent knowledge and experience
• Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
• Good general education
• Experience of working in a health or social care setting

Experience (Essential)

• Experience of working with people, in the statutory/voluntary/private sector
• Experience of working with people at the End of life
• Literacy skills
• Evidence of ongoing learning

Experience (Desirable)

• Experience of working in peoples homes

Other (Essential)

• Must have full UK driving license and have access to a vehicle
• Professional appearance
• Be able to kneel, bend & stoop, and work in cramped environments
• Able to manoeuvre limbs of around 5-6kg
• Able to manoeuvre patients using handling aids
• Be reliable
• Able to communicate effectively in written and verbal English Language

Skills knowledge and ability (Essential)

• Good communication skills
• Highly motivated
• Knowledge of additional specialist areas through in-house training & short courses

Skills knowledge and ability (Desirable)

• Experience of working in a community setting
• Knowledge of multi disciplinary team roles

Communication (Essential)

• Empathy and sensitivity
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms
• Tact and diplomacy

Personal and People Development (Essential)

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development

Personal Attributes / Behaviours (Essential)

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Able to show initiative
• Able to work alone
• Assertive
• Good listening skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: East of England Community Health and Care NHS Trust
Address: Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
Employer's website: https://www.eastofenglandcommunityhealthandcare.nhs.uk/

For questions about the job, contact:
Clinical Lead Physiotherapist, Natasha Eagle, natasha.eagle@nhs.net, 07827282154

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