Duty Manager (Inside M25) - Catford
Iceland Foods • London, London, United Kingdom
2 days ago
Job description
- Duty Manager (Inside M25) - Catford* As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts. Key responsibilities include : *Maximise profit : * * Have a clear focus on delivering great availability for your customers. * Play an active role in your store to "sell a 1 & save a 1" to help drive sales. * Deliver on all agreed actions set for you by your line manager. *Engage, develop & retain great people : * * Proactively support and work with the Talking Shop Rep in your store. * Support team engagement in your store. * Play a part in creating an inclusive culture where everyone can be their best. * Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. *Doing the right processes and doing them right : * * Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. * A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. * Follow and implement all cash handling and security policies & processes. * Play your part in providing the best digital service through implementing all "One Best Way" processes. *Leadership : * Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers : * Love your customers by being approachable. * Look after our own by being respectful. * Work together by being enthusiastic. * Hate waste by taking action. * Care about the business and our people by being considerate. *Required skills & experience : * * Experience in a retail management or supervisory role ideal but not essential. * Communicates effectively with every colleague to deliver store tasks first time, every time. * Plans and organises the shift, using every member of the team. * Provides balanced feedback when needed to improve the performance of every colleague. * Sets the pace of the team, when on shift, by being hands on to deliver a great store. *What We Offer : * * 15% discount in all Iceland and The Food Warehouse stores. * 28 days holiday (including Bank Holidays). * Christmas vouchers - increasing with length of service. * Refer a Friend scheme. * Christmas saving schemes. * Long service awards. * Option to join a healthcare plan. * Grocery Aid for free and confidential financial, emotional and practical support. * Clear career pathways with opportunities for development and progression. * A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!