Team Lead IT Account Manager

Team Lead IT Account Manager - Windsor (On-Site) - MSP - £40k-£50k Do you thrive leading commercial teams and want to join a long-established MSP with over 30 years of success and a huge roadmap for growth? This Windsor-based Managed Services Provider is looking for a Team Lead IT Account Manager to take charge of their Account Management team. You'll lead 4 Account Managers while also carrying your own sales targets, with a strong focus on winning net new business rather than renewals. This role is fully office-based. What you'll be doing: Step into a key leadership role, taking responsibility for team performance, pipeline and new business growth. * Leading, mentoring, and developing a team of 4 Account Managers. * Winning net new business, selling managed IT services, cloud, cybersecurity, Microsoft solutions, connectivity, hardware and projects. * Cross-selling and upselling the full service range across the existing customer base. * Owning the sales pipeline, forecasting, targets and CRM reporting. * Setting clear objectives and running 1-1s, coaching and performance reviews. * Supporting the team with larger proposals, negotiations and senior stakeholder relationships. * Working with technical teams to turn customer requirements into the right solutions. * Keeping a healthy balance between new business and customer relationships, with renewals managed proactively by the team. What you'll need: * An IT background, ideally within an MSP, with a proven track record in B2B IT sales or account management. * Experience leading, managing or mentoring account managers or sales professionals. * A sales-focused mindset, comfortable building from scratch and excited by ownership. * Experience managing a pipeline and forecasting accurately. * Strong commercial awareness around revenue, margin and pricing. * Excellent negotiation and communication skills, confident with senior stakeholders. * Confident working with both technical and non-technical colleagues. * Full UK Drivers licence & access to a vehicle Nice to have: * Understanding of recurring-revenue and subscription-based service models. * Experience across cloud, Microsoft, cybersecurity or telecoms solutions. * Experience building sales processes and CRM discipline. What you'll get: * £40,000-£50,000 salary (DOE) * 28 days annual leave including bank holidays * Company pension * Regular training & development * Clear progression opportunities within a stable, respected MSP * A supportive team environment with real autonomy and influence This is a brilliant opportunity to build and lead a sales-driven account team within an established MSP's next chapter of growth. Interested? Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Team Lead Account Manager, IT Account Manager, Sales Team Leader, Account Management Team Lead, IT Sales, Business Development, MSP, Managed Service Provider, New Business, Cross-sell, Upsell, Cloud, Cybersecurity, Microsoft 365, Windsor, Berkshire, Slough, Maidenhead, Reading, Staines Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. JBRP1_UKTJ