Cisco Voice SME

Role/Job title: Cisco Voice SME Work Location: Glasgow Role type: Contracting Mode of working: Hybrid If Hybrid, how many days are required in office: 3 days Contractor Rate: 400 GBP / Day Duration of assignment: 1 Year (With likely extension) Key Areas * Strong Cisco Voice SME with the experience in handling Cisco CUCM and contact Cente * Good experience in Cisco Voice troubleshooting * Good knowledge in MRA The Role We are seeking an experienced L3 Voice Operations Engineer to play a critical role in the planning, coordination, and installation of technology infrastructure that will enhance both employee and client experiences. This position will be directly involved in the construction and renovation of a new office tower in London, with responsibilities including the installation and integration of voice and data hardware, as well as associated cabling. The role encompasses participating in the planning and execution of installations, overseeing migrations, providing support on the first day of business operations, and delivering ongoing technical assistance for telephony services. Candidates must be available to work weekends as required for project phases. Your responsibilities: * Experience with branch office construction, renovations, and relocations, as well as corporate real estate projects * Support of global voice infrastructure, including incident, problem, and change management ...