Personal Lines Broker (Portadown) TLNT1_NI

Job Notes - Personal Lines Insurance Location Portadown Five days per week in the office On-street parking available Strict office hours, closing from 1:00pm-2:00pm for lunch and at 5:00pm each evening Reason for Recruitment One, potentially two, vacancies due to two employees leaving The company rarely recruits due to excellent staff retention Most employees have over 10 years' service, with some having worked there for more than 40 years The Role Work through a monthly renewals list, providing customers with new quotations around 14 days before renewal Complete approximately eight renewals per day Straightforward renewals can take approximately 20-30 minutes Handle inbound telephone calls and customer enquiries Assist customers visiting the office Provide travel insurance quotations by telephone, email and letter Process mid-term policy adjustments Use the Open GI system Ask effective questions to gather the information needed for more complex travel insurance quotations Ideal Candidate Previous Personal Lines insurance experience is preferred Candidates from banking or wider financial services backgrounds may also be considered Ideally based in Bangor or within an easy commute Personable, professional and customer-focused Strong communication, listening and questioning skills Good attention to detail Comfortable dealing with customers by telephone and face-to-face The position is service-focused rather than heavily sales-driven Personality and fit within the existing team are particularly important Salary and Benefits Salary to be confirmed by Paul 25 days' annual leave plus 11 statutory holidays Support available to complete relevant professional examinations Well-managed workload with employees not expected to be overworked Stable, long-established working environment Interview Process One interview Skills: Personal Lines Admin/Insurance

TLNT1_NI