We're supporting a digital transformation programme and are looking for experienced Google Workspace Administrators to join a large-scale cloud operations environment.
Working within a dedicated Google Administration team, you'll act as the subject matter expert for Google Workspace services supporting a large enterprise user base. You'll play a key role in maintaining and improving collaboration, messaging, security and cloud productivity services while working closely with technical teams, stakeholders and end users.
Key Responsibilities
Administer and support a large-scale Google Workspace environment
Act as the technical escalation point for Google Workspace-related issues and service requests
Manage and triage incidents, requests and changes within the Google environment
Support cloud migration, email migration and data migration projects
Work with security teams to implement and maintain best-practice controls
Manage and support third-party integrations and productivity tools
Collaborate with project, service delivery and business teams to drive continuous improvement
Produce technical documentation, knowledge articles and operational procedures
Maintain strong relationships with vendors and technology partners
Stay current with new Google Workspace and Google Cloud capabilities
Essential Experience
Proven experience in a Google Workspace Administration role within a large enterprise environment
Strong 3rd Line Support experience
Hands-on experience using Google Admin Console and GAM (Google Apps Manager)
Experience managing SaaS messaging and collaboration platforms, including Google Workspace and/or Microsoft 365
Experience delivering technical projects from planning through to implementation
Strong understanding of email technologies and messaging platforms
Experience with DNS management and email routing
Knowledge of email security standards including SPF, DKIM, DMARC and MTA-STS
Experience supporting data and email migrations
Strong troubleshooting and problem-solving skills
Comfortable working with senior stakeholders and business users
Desirable Experience
Office 365, Exchange and SharePoint administration