BHSCT_Band 3 Home Care Worker (Care and Support)

Advertised role location: Belfast HSCT
Official document: Band 3 Home Care Worker 25 (pdf)
BHSCT JD / JAN 2020 Page 1 of 8
JOB DESCRIPTION
POST: Home Care Worker (Care and Support)
LOCATION: Belfast Wide
BAND: 3
REPORTS TO: Home Care Co-ordinator
RESPONSIBLE TO: Co-Director Adult Community and Older People
Services
Job Summary / Main Purpose
The vision of the Trust Home Care service is to be the first option for all new referrals for
domiciliary care and being a leader in developing new forms of care and support at home,
through a trained and skilled workforce. This includes the integration of the reablement
approach in the delivery of care and support at home for people who are being discharge
home from hospital or respite care with or after a medical condition.
The Home Care Worker (Care & Support) works within Adult Community and Older Peoples
Services as part of the multi- disciplinary team and practice will be led by various professionals
in the division such as Social Work and Social Care Teams, district nursing and Occupational
Therapists & Physiotherapists.
The Home Care Worker (Care & Support) will be providing personal care to a range of service
users in their own homes and to people with a range of care needs, including people with
complex care needs such as palliative and end of life, medical conditions such as swallowing
difficulties or chronic illness, communication difficulties, people with dementia, people with
mental illness, people who do not comply with the care to be delivered and people with
palliative care needs.
They will have specific responsibilities for designated service users and will attend to a range
of duties and tasks according to an agreed care plan and under the supervision of a Home
Care Coordinator, to ensure allocated duties are carried out according to the policies and
procedures of the Trust, Health & Safety Standards and Policies and the Domiciliary Care
Standards and NISCC Codes of Practice.
Home care workers will also deliver a person-centred service, which will include promoting
independence and supporting service user re-ablement plans.
The hours of the posts will be as follows: - 25 hours and staff will be required to be

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available for work between 7.30am to 11.00pm, working on a rotating shift pattern,
including weekends and evenings.
The postholder must be flexible and available to work across a range of day, evening
and weekend shift patterns on a rotational basis to meet the needs of the service.
Main Duties / Responsibilities
For each of the following, the postholder will:
 Adhere to the Northern Ireland Social Care Council Codes of Practice and standards of
service provision as directed by the Adult Community and Older Peoples service area.
 Encourage service users to actively participate in their own care when this is
appropriate.
 Deal courteously and respectfully with service users, carers, relatives, work colleagues
and others with whom they come in contact during the performance of their duties.
 Obtain consent from service users for all care provided.
 Respect the dignity, wishes and beliefs of all service users.
 Provide care in accordance with the BHSCT Home Care Procedures.
 Deliver social care tasks in the clients home as required, including;
 Applying creams as detailed in care plans.
 Assisting service user with compliance with medication and oxygen therapy as
required.
 Disposing of clinical waste encountered in the completion of their tasks, in line with
Trust policies and procedures.
 Adhering to Infection Control procedures to protect both the service user and
themselves, including the use of personal protective equipment.
 Reporting any changes in the service users condition or mood to their line manager.
 Use of any prescribed pieces of equipment provided to support the delivery of
personal care or the promotion of independence.
 Undertaking duties that are require to ensure adequate standards of environmental
hygiene and prevent cross infection.
 Adhering to care plans in place in the service users home as prescribed by social
work staff.
 Maintaining medication records.
 Maintaining care records.
 Undertake household and domestic duties as directed, including bed making,
preparation of drinks/meals, and the collection of prescriptions and/or pensions in
exceptional cases and agreed with the case holder and service user.
 Provide practical assistance and encourage service users with activities of daily living in
both supporting them to continue to return to living at home. In addition the home care
worker will take on a supportive and empowering role enabling and supporting service
users to have independence and control over their daily living circumstances.
 Promoting increased independence in tasks under the direction of Physio, Occupational
Therapist or district nurse to include:
 Mobilising
 Using equipment to transfer service users
 Toileting
 Household tasks, such as cleaning and laundry

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 Washing and dressing
 Independence in feeding
 Food preparation
 Use of aids and appliances in place in the service users home
 Assisting service user maintain social links
 Promoting service user choice
 Prescribed exercises
 Enhance the physical health and well-being of the service users in their care through
the implementation of an agreed care plan.
 Adhere to the care plan and to report to their line manager any request by service users
or carers to perform additional tasks not included in the care plan.
 Report to Home Care Co-ordinator any concerns, regarding the medical, social or
physical needs and changes in service users’ condition, including changes to emotional
or social well-being.
 Report to the Home Care Co-ordinator any concerns regarding potential exploitation or
abuse of service users, in line with Trust Safeguarding reporting arrangements.
 Report incidents and accidents, complaints and compliments to their line manager and
to participate in any investigations needed to resolve any of these issues.
 Participate in reviews or case discussions with OTs, Social Workers and other key
professionals to share their knowledge of service users circumstances.
 Maintain any written information as required by the Home Care Co-ordinator, in
particular (but not exclusively) daily record sheets and medication records.
 Work either on their own or with other colleagues, in an unsupervised setting, in the
service users home, and in the event of an emergency act within own role and summon
appropriate help.
 Report any defects in equipment within the service users home to their line manager
and to advise their line manager of any obvious health and safety risks in the service
users environment.
 Undertake comprehensive training schedule for post and to take responsibility for their
own compliance with Post Registration Training and Learning to ensure continued
registration with the Northern Ireland Social Care Council (NISCC).
 Participate in the induction, training and development of other staff as appropriate.
 Attend team meetings and supervision with their line manager as appropriate.
 Actively engage in Personal Development Planning and Staff Development Review on
an annual basis.
 Commit to work flexible 5 days out of 7 to include evenings, weekends, to meet the
needs of the service.
 Be aware of the Human Rights legislation in relation to the requirements of this post.
 Undertake similar duties as required.
General Responsibilities
Employees of the Trust are required to promote and support the mission and vision of the
service for which they are responsible and:
 At all times provide a caring service and to treat those with whom they come into
contact in a courteous and respectful manner.
 Demonstrate their commitment by their regular attendance and the efficient completion
of all tasks allocated to them.
 Comply with the Trust’s Smoke Free Policy.

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 Carry out their duties and responsibilities in compliance with the Health and Safety
Policies and Statutory Regulations.
 Adhere to Equality and Good Relations duties throughout the course of their
employment.
 Ensure the ongoing confidence of the public in-service provision.
 Maintain high standards of personal accountability.
 Comply with the HPSS Code of Conduct.
Information Governance
All employees of Belfast Health & Social Care Trust are legally responsible for all records held,
created or used as part of their business within the Belfast Health and Social Care Trust,
including patient/client, corporate and administrative records whether paper based or
electronic and also including e-mails. All such records are public records and are accessible
to the general public, with limited exceptions, under the Freedom of Information Act 2000, the
Environment Regulations 2004, the General Data Protection Regulation (GDPR) and the Data
Protection Act 2018. Employees are required to be conversant and to comply with the Belfast
Health and Social Care Trust policies on Information Governance including for example the
ICT Security Policy, Data Protection Policy and Records Management Policy and to seek
advice if in doubt.
For further information on how we use your personal data within HR, please refer to the
Privacy Notice available on the HUB or Your HR
Environmental Cleaning Strategy
The Trusts Environmental Cleaning Strategy recognizes the key principle that “Cleanliness
matters is everyone’s responsibility, not just the cleaners” Whilst there are staff employed who
are responsible for cleaning services, all Trust staff have a responsibility to ensure a clean,
comfortable, safe environment for patients, clients, residents, visitors, staff and members of
the general public.
Infection Prevention and Control
The Belfast Trust is committed to reducing Healthcare associated infections (HCAIs) and all
staff have a part to play in making this happen. Staff must comply with all policies in relation to
Infection Prevention and Control and with ongoing reduction strategies. Standard Infection
Prevention and Control Precautions must be used at all times to ensure the safety of patients
and staff.
This includes:-
 Cleaning hands either with soap and water or a hand sanitiser at the appropriate times
(WHO ‘5 moments’);
 Using the correct ‘7 step’ hand hygiene technique;
 Being ‘bare below the elbows’ when in a clinical environment;
 Following Trust policies and the Regional Infection Control Manual (found on intranet);
 Wearing the correct Personal Protective Equipment (PPE);
 Ensuring correct handling and disposal of waste (including sharps) and laundry;
 Ensuring all medical devices (equipment) are decontaminated appropriately i.e.
cleaned, disinfected and/or sterilised;
 Ensuring compliance with High Impact Interventions.

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Personal Public Involvement
Staff members are expected to involve patients, clients, carers and the wider community were
relevant, in developing, planning and delivering our services in a meaningful and effective way,
as part of the Trust’s ongoing commitment to Personal Public Involvement (PPI).
Please use the link below to access the PPI standards leaflet for further information.
http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf
Clause: This job description is not meant to be definitive and may be amended to
meet the changing needs of the Belfast Health and Social Care Trust.

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PERSONNEL SPECIFICATION
JOB TITLE / BAND: Home Care Worker (Care and Support) / Band 3
DEPT / DIRECTORATE: Home Care Services, Adult Community and Older Peoples
Services / Adult Social & Primary Care
Notes to applicants:
1. You must clearly demonstrate on your application form under each question, how you meet the
required criteria as failure to do so may result in you not being shortlisted. You should clearly
demonstrate this for both the essential and desirable criteria.
2. Shortlisting will be carried out on the basis of the essential criteria set out below, using the information
provided by you on your application form. Please note the Trust reserves the right to use any
desirable criteria outlined below at shortlisting. You must clearly demonstrate on your application form
how you meet the desirable criteria.
3. Proof of qualifications and/or professional registration will be required if an offer of employment is
made – if you are unable to provide this, the offer may be withdrawn.
ESSENTIAL CRITERIA
The following are ESSENTIAL criteria which will initially be measured at shortlisting stage
although may also be further explored during the interview/selection stage.
You should therefore make it clear on your application form whether or not you meet these
criteria. Failure to do so may result in you not being shortlisted. The stage in the process when
the criteria will be measured is stated below.
Factor Criteria Method of
Assessment
Experience
Qualifications
Registration
2 years paid experience in a caring role within a
health and social care related field.
OR
NVQ or QCF or RQF level 2 in Health and Social
Care or related subject and 1 years paid
experience in a health and social care related role
OR
4 GCSEs Grades (A-C/9-4) including English
Language and 18 Months paid experience in a
caring role
OR
NVQ or QCF or RQF level 3 in Health and Social
Shortlisting by
Application Form
Shortlisting by
Application Form
and
Interview

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Care or related subject.
 Where NVQ / QCF / RQF 2 or NVQ / QCF / RQF 3
in Health and Social Care or related subject is not
already held, willing to undertake (where
applicable) and successfully complete.
 By date of appointment be registered or have
applied for Registration with the Northern Ireland
Social Care Council and within 6 months of
commencement in post be registered with NISCC.
(If a candidate is unable to gain registration with
NISCC offer of employment will be withdrawn.)
Other (e.g.
Driving etc.)
 Hold a current full driving license valid in the UK
and have access to a car
‘Where disability prohibits driving, this criteria will be
waived if the applicant is able to organise suitable
alternative arrangements’
Shortlisting by
Application
Form
Knowledge
Skills
Abilities
 Good communication skills.
 Ability to work with others and as part of a
multidisciplinary team.
 Demonstrate an understanding and knowledge of
needs of older people and people with a disability.
 Good organisational skills with an ability to
prioritise own workload.
 Ability to use own initiative.
Interview
NOTE:
Where educational/professional qualifications form part of the criteria you will be required, if
shortlisted for interview, to produce original certificates and one photocopy of same issued by
the appropriate authority. Only those certificates relevant to the shortlisting criteria should be
produced. If educational certificates are not available an original letter and photocopy of same
detailing examination results from your school or college will be accepted as an alternative.
Where a post involves working in regulated activity with vulnerable groups, post holders will be
required to register with the Independent Safeguarding Authority.

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HSC Values
Whilst employees will be expected to portray all the values, particular attention is drawn to the
following values for this role