Job Title: Engagement Consultant – Eclipse Client Service
Locations: London
Get To Know Us:
SS&C Eze
SS&C Eze is a global leading provider of investment management software solutions designed to optimize operational and investment alpha throughout the entire investment process.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location
Your Future: Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Marriage Leave, Study Leave
Your Wellbeing: Medical, Dental, Vision, Life Insurance, Employee Assistance Program, and Provident Fund Contribution
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C University
Education: Employee Tuition Reimbursement for employees who are eligible
Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible
What You Will Get To Do:
Lead the onboarding and implementation of investment manager clients onto the Eze Eclipse platform.
Coordinate and run client meetings, serving as the primary point of contact throughout the onboarding process.
Collaborate closely with internal teams (Development, Product Management, Client Services) to ensure successful implementation and client satisfaction.
Interact regularly with 3rd party vendors and internal stakeholders to streamline project execution.
Advocate for platform enhancements to meet evolving client needs and support scalability.
What You Will Bring:
Minimum 2+ years of experience in Financial Services or Investment Technology, particularly in Trading, Operations, or Accounting.
Strong background in system implementation and configuration for accounting or trading platforms.
Proven ability to manage client relationships, expectations, and project timelines effectively.
Excellent verbal and written communication skills, especially in conveying technical concepts to non-technical audiences.
Experience collaborating with Product and Development teams to influence product enhancements.
Understanding of account and relationship management best practices.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
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Eclipse Engagement Consultant • London - 1 Ropemaker Street