Customer Support Advisors - Duart House
- Full-time, Part-time
Work with us
Everyday is an exciting new challenge as a Customer Contact Advisor with no two calls being the same. You will experience new things - not to mention the weird and wonderful problems you'll encounter - there's no shortage of variety and plenty of opportunity to use your finely tuned people skills. By joining our team, you'll be sharing your skills with the best in the business at a company where career development and training are a priority. If you're already on your way to being a great advisor, Kwik Fit will get you there faster.
The role itself will have you as the first point of contact answering a wide range of calls from dealing with customers online enquiries, bookings and payments to our very own fleet customers calling for advice and making bookings. As a Customer Contact Advisor, you will play an integral role in continuously meeting our customers' needs and expectations all whilst delivering the very best customer service.
- Full time and part time shift patterns are available
- Training will be completed onsite, side by side
- Hybrid working one day per week once training has been successfully completed
The Day to Day
No two days are the same at Kwik Fit -
- Achieving key maximum performance results measured on telephone statistics, speed and accuracy.
- Maintain high levels of customer awareness and flexibility.
- Report areas...