Housing Management Co-ordinator (Perm: East London)

Adecco is delighted to be assisting one of our smallest public sector clients as they look to hire a dedicated and motivated Housing Co-ordinator on a full time basis (5 days/35 hours each week), paying £32,178 per annum. The successful candidate will be expected to deliver an excellent first response housing management service, delivering service standards of a high quality to tenants, applicants' partners and stakeholders.

Based in East London and reporting into the Housing Manager, the successful candidate will work flexible hours on a hybrid basis (Monday is a key "on site" day as welfare calls are conducted) and cover just 328 properties within the borough. This role will take the lead responsibility for day-to-day housing management and intensive management of both sheltered and general needs tenants.

The post-holder is expected to:

• Develop their knowledge and experience and to be able to respond to a wide range of housing enquiries, working flexibly with colleagues and undergoing cross training to deliver a responsive tenant focused service.
• Develop knowledge and understanding of the key housing policies and procedures to be able to advise and inform tenants and take appropriate action in accordance with policy and procedures.
• Be the face of the association on the ground and be integral for embedding culture change and improving communications between the organisation and the tenants
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