Business Development Manager (Estate Agent Partnerships)

About the practice Our practice is a RICS-regulated firm of chartered surveyors based in London, offering Homebuyer Reports, Building Surveys, valuations, RICS Condition Reports, party wall and other services. We have team of surveyors covering London and the home counties and are known for our fast turnaround, local expertise, clear reporting. Estate agents are one of our most important sources of work, and we are investing in a structured programme to build those relationships. Key responsibilities Roll out the estate agent programme * Map the estate agents in our catchment area and rank them by transaction volume, market share and fit. * Design and launch the partnership offer: referral process, service levels, agent-facing materials and any agreed introducer terms. * Set up a consistent onboarding process for each new agency, including a named surveyor contact. Build and keep relationships * Meet branch managers, negotiators and sales progression teams in person, and run regular catch-ups. * Run CPD sessions, lunch-and-learns and local networking events on topics agents care about, such as survey types, chain delays and managing buyer expectations. * Act as the link between agents and our surveyors, resolving issues quickly and protecting the relationship. Win instructions and grow revenue * Convert agent introductions into instructions and track conversion at each stage. * Identify cross-se...