Scheduling Coordinator

Operations Coordinator Location: Welwyn Garden City Hours: Monday to Friday, 8:30am to 5:30pm, 30 mins lunch break Job Type: Full Time, Permanent Salary: £26,000 - £29,000 per annum Are you highly organised, confident communicating with customers and someone who thrives in a busy, fast paced environment? We are recruiting for an Operations Coordinator to join a successful and well established business within the fire protection and security industry. This is a varied and hands on position where you will play a key part in the day to day running of the Operations team. You will be responsible for coordinating engineers, speaking with customers, managing schedules and ensuring jobs are planned as efficiently as possible. Alongside scheduling and customer service, you will also support with stock management, operational administration and reporting, making this a fantastic opportunity for someone who enjoys variety and taking ownership of their workload. Key Responsibilities • Pro actively contacting existing customers via telephone and email to arrange and confirm routine servicing, maintenance and call out appointments • Coordinating and scheduling field engineers using the company’s internal job management system • Planning engineers’ diaries geographically to maximise productivity and minimise unnecessary travel • Providing customers with appointment confirmations, service reminders and g...