Talent.com
Pembrook Resourcing
Service AdvisorPembrook Resourcing • Hemel Hempstead, England, UK
Search for other jobs
Service Advisor

Service Advisor

Pembrook Resourcing • Hemel Hempstead, England, UK
4 days ago
Job type
  • Full-time
Job description

SERVICE ADVISOR TWO VACANCIES
HEMEL HEMPSTEAD 30000 BASIC SALARY OTE MONDAYFRIDAY COVERING 8AM6PM CURRENTLY 1 IN 2 SATURDAYS

A GREAT OPPORTUNITY FOR EXPERIENCED SERVICE ADVISORS

Pembrook Resourcing is currently recruiting for two Service Advisors to join a franchised dealership in Hemel Hempstead. Offering a 30000 basic salary with a stated OTE of this is an excellent opportunity for customer-focused individuals looking to develop their career within automotive aftersales.

THE OPPORTUNITY

The OTE is dependent on individual bonus performance and is not guaranteed.

The team currently covers 8am6pm Monday to Friday with a one-in-two Saturday rota in place while the team is brought up to full strength. Individual shifts Saturday hours and the future rota still need to be confirmed so a reduced Saturday commitment cannot be promised.

THE ROLE

  • Welcome customers and provide a professional friendly service throughout their visit.
  • Manage service bookings for vehicle maintenance servicing and repairs.
  • Liaise with customers regarding vehicle requirements repair updates and completion times.
  • Work closely with the workshop team to ensure jobs progress efficiently.
  • Keep customers informed throughout the service process and manage expectations.
  • Maintain high standards of customer service and satisfaction.

WHAT WERE LOOKING FOR

  • Previous experience as a Service Advisor or relevant automotive aftersales experience.
  • Excellent communication and customer service skills.
  • Strong organisational skills and the ability to manage a busy workload.
  • A professional proactive approach with a focus on customer satisfaction.
  • The ability to work effectively with customers and colleagues in a busy dealership environment.

THE PEMBROOK DIFFERENCE

If you apply well speak with you first. Well talk through the role understand what matters to you and only take things further if it makes sense and youre happy to proceed.

INTERESTED

If youre an experienced Service Advisor looking for your next opportunity wed love to hear from you.

Apply today through Pembrook Resourcing for a confidential discussion about the role.


Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 30000 - 30000

Create a job alert for this search

Service Advisor • Hemel Hempstead, England, UK