Manager, Global Commercial Operations

Your role

We’re seeking a high-performing individual to join our Global Commercial Operations (“GCO”) team. This role offers a unique opportunity to work directly with our global operations, portfolio management, and finance teams in supporting strategic decision-making across our corporate functions through the use of advanced commercial analytics.

This role sits at the intersection of corporate strategy, finance, and digital infrastructure. You’ll work with the entire Digital Realty global team to analyze and improve commercial performance at the asset and platform levels using sophisticated analytical frameworks. If you're analytical, collaborative, willing to think “outside the box,” and ready to impact real decisions at the highest level, this role is for you.

What you’ll do

• Provide analytical insights for key stakeholders and decisionmakers on items that drive significant business impact from a commercial viewpoint, including but not limited to customer churn, vacancies, renewals, and terminations
• Develop and enhance global commercial policies, including those with regards to customer contracting and asset management
• Maintain and track internal pricing and other asset management-related tools, implementing upgrades to said tools where appropriate
• Design internal tools to effectively monitor and analyze portfolio statistics and trends, leveraging artificial intelligence (“AI”) where possible
• Gain direct exposure to the Investment Committee through weekly calls and develop a deep understanding of Digital Realty’s global investment activities
• Compile updates across the broader Global Operations team for senior leadership to use in preparation for investor days, earnings calls, and other public engagements
• Collaborate with other members of the global and regional commercial teams to drive effectiveness and further impact across Digital Realty

What you’ll need

• 3-5 years of experience in real estate asset management, private equity portfolio management, or advanced portfolio analytics at a REIT or private equity firm
• Proficiency in Excel and PowerPoint required; proficiency with business intelligence tools both AI-driven (., Claude, Codex) and not AI-driven (., Power BI) preferred
• Background in high-growth public companies, digital infrastructure, REITs (especially Data Centers), or multinational environments highly preferred
• Problem-solver with a high degree of intellectual curiosity and an ability to exercise prudent business judgment
• Clear and confident communicator who can tailor messaging for both executive and non-executive audiences
• Ability to operate at all levels—comfortable zooming into detail while engaging in strategic discussions
• Comfort with managing a wide variety of project types and scenarios, with the ability to pivot across projects quickly and effectively
• Bachelor’s degree required