Public Health Practitioner Advice Line

Job summary
To support the Healthy Family Team in delivering the 0-19 Agenda for local children, young people and families. Managing incoming and outgoing information and advice via the telephone system and texting services, and utilising SystmOne for recording information.

Main duties of the job
The post holder will perform all functions and tasks as required for the advice line team.

The Practitioner will take responsibility for the daily information flow via the telephone, Chat Health and Parnetline, including use of SystmOne and Communications Annexe.

Provision of managerial supervision for Band 4 members of the team, support other members of the team with advice and or instruction as required.

The post holder is responsible for the smooth transition of information from families and others to the Healthy Family Team.

The team will be working proactively using a partnership approach to promote health and contribute to tackling health inequalities within the level of competencies required for the post.

A key aspect of the role is to work flexibly to meet the needs of the service as required.

Job responsibilities

• Work within the advice line team to support the Healthy Family Teams to deliver the 0-19 Healthy Child and Public Health Nursing Programme.
• Work in partnership with other members of staff, teams, voluntary and statutory organisations in response to service user and local community needs contributing to the Public Health Priorities.
• Signpost and provide information for parents and young people, communicating information in an understandable form to children and young people.
• Provide managerial supervision for Assistant Public Health Practitioners.
• Undertake supervision from Professional Service Lead as per Trust policy.
• Work with the Healthy Family Team to aid operational performance, informing Professional Lead of any noted anomalies.
• Checking of Team Secure Email daily when necessary and action/delegate requests as appropriate.

Disclosure
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.

Person Specification
Qualifications

• Essential: Registered RNC Nurse or Band 4 experienced or Senior Assistant Public Health Practitioner
• Essential: Other experience pertinent to 0-19 Family Health Team
• Essential: Evidence of further professional development
• Desirable: Teaching/Leadership Qualification

Experience

• Essential: Knowledge of Safeguarding Children agenda
• Essential: Experience of working within multi-disciplinary teams
• Essential: Experience of supervising junior staff
• Desirable: Public Health experience
• Desirable: Community experience
• Desirable: Previous experience of working with Young People, Children and Families

Knowledge and Skills

• Essential: Demonstrate Knowledge and Understanding of current children and family health agenda
• Essential: Proven Communication skills - written, oral and IT
• Essential: Interpersonal skills
• Essential: Proven Organisation skills (time management, record keeping, ability to prioritise)
• Essential: Problem solving skills
• Essential: Ability to work independently and as part of a team
• Essential: Flexibility
• Essential: Knowledge of local and national public health agenda
• Desirable: Has knowledge of research and audit

Physical Requirements

• Essential: Has the ability to perform the full range of duties

Values and Behaviours

• Essential: All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust, Honesty, Compassion, Teamwork
• Essential: All colleagues are expected to demonstrate an understanding and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role.

Special Requirements

• Essential: Ability to work unsupervised and innovative

Contractual Requirements

• Essential: Ability to travel between locations. A full UK driving licence and vehicle for business use is required for this post. However, reasonable adjustments will be made for disabled individuals in line with the Disability Act 2010

Employer details
Nottinghamshire Healthcare NHS Foundation Trust, Ashfield Health Village, 27 Portland Street, Kirkby-in-Ashfield, NG17 7AB

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.