Commercial Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Commercial Manager at Civica

This is an opportunity to support commercial activity across Civica’s software portfolio, helping the business secure sustainable and profitable outcomes. You will work across contracts, bids and customer relationships, partnering with sales, delivery and commercial colleagues to manage risk, strengthen governance and support growth.

What you will do to be successful in this role

Responsibilities:

• Support Commercial Business Partners with bids and tenders, including commercial reviews, risk assessments and contract negotiations for complex, strategic and high-value accounts.
• Help ensure contracts comply with internal policies, legal requirements and applicable public sector regulations.
• Identify and manage commercial risks, escalating issues when necessary to protect Civica’s commercial position.
• Produce reporting on commercial activities, risks and issues to support informed decision-making.
• Follow commercial processes that enable effective contract tracking and order booking.
• Contribute to the continuous improvement of commercial processes and controls, including the adoption of new tools.