Application Analyst

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

What’s the role?

We are looking for an IT professional who will enjoy the challenge of supporting and developing a range of ‘line of business’ applications.

Key responsibilities will include working to maximise application availability, managing incident and service requests, coordinating upgrades & patching and active participation in associated project work. There will be an overarching expectation that the post holder works closely with other team members, colleagues within partner organisations and senior stakeholders to deliver positive outcomes for IT applications and (hence) business operations across the Lewisham estate. As per the job title, the post holder will be required to adopt an analytical approach to problem solving and acting proactively where the situation demands.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

An experienced IT practitioner who will be able to demonstrate how they have successfully managed line of business and/or enterprise applications and show that they have successfully engaged with colleagues and stakeholder to deliver positive outcomes and service improvement. The postholder will be expected to possess a range of strong technical skills and have the aptitude to problem solve, plan and prioritise work in often pressurised situations and communicate effectively, up to a senior level, with colleagues and stakeholder.

Location

The job is primarily based in Laurence House, Catford, London, SE RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions