Housing Options Advisor

5-Month Contract with a local authority

Umbrella Rate: 20.93 per hour umbrella

Summary

• We are seeking an experienced Housing Options Advisor to join the Housing Solutions team. You will deliver high-quality housing advice homelessness prevention and relief services while supporting a Supported Accommodation Move-On Project to increase access to sustainable housing for vulnerable residents.
  

Responsibilities

• Act as a primary point of contact for customers who are homeless or threatened with homelessness delivering effective triage advice and assessment services.
  
• Manage a caseload of homelessness prevention and relief cases ensuring compliance with relevant legislation.
  
• Complete Full Housing Assessments (FHAs) and develop Personal Housing Plans (PHPs).
  
• Provide tailored advice and practical support including landlord negotiation mediation and tenancy sustainment.
  
• Lead and participate in multi-agency meetings to identify risks and develop support plans.
  
• Support the delivery of the Supported Accommodation Move-On Project by identifying residents ready for move-on and coordinating pathways into long-term accommodation.
  
• Identify safeguarding concerns and maintain accurate case records using housing management systems.
  

Experience

• Previous experience within Housing Options Homelessness Prevention Housing Advice Housing Solutions or a similar housing-related service.
  
• Experience managing a customer-focused caseload within a local authority housing association or voluntary sector environment.
  
• Experience developing housing solutions for vulnerable individuals and households and working with multiple agencies.
  
• Desirable: Experience working with supported accommodation providers single homelessness services or rough sleeping services.
  

Qualifications

• Knowledge and understanding of homelessness legislation statutory duties and housing options processes.
  
• Desirable: CIH qualification or other relevant housing qualification.
  

Additional Information

• Working hours: 37 Hours per week.
  
• DBS check required.
  
• A full driving licence and access to a vehicle for work purposes.
  
• This is a hybrid role (minimum 4 days on-site) based in Northamptonshire.
  
• We work on biweekly payment schedule.
  

Required Skills:

This role will play a key part in delivering high-quality housing advice homelessness prevention and homelessness relief services.

Employment Type : Full Time
Experience: years
Vacancy: 1