Resident Liaison Officer

Resident Liaison Officer London & South East £30,000–£60,000 + Travel I'm working with a rapidly growing cladding and facades main contractor delivering projects ranging from £1m to £19m across London and the South East. They're looking for a Resident Liaison Officer to be the eyes and ears between residents, site teams and clients, making sure communication stays clear and people are properly supported throughout the works. You'll be dealing directly with residents, managing expectations, keeping everyone informed and helping projects run smoothly with minimal disruption. You'll join a business with a genuine family culture that pays well, invests in your training and development, and has an incredibly healthy pipeline of work. They're growing quickly, but they're not looking for people to come in and move on. They want to bring the right people into the business permanently and give them a place to build a long-term career. What you'll be doing: * Acting as the main point of contact for residents throughout cladding and facade works * Keeping residents informed about programmes, access requirements, planned works and potential disruption * Handling queries, complaints and concerns professionally, making sure issues are followed up and resolved * Liaising with site managers, project teams, clients and subcontractors to kee...