Site Delivery Supervisor

The Company

Since 1964, we have been passionately championing exceptional wines from fiercely independent and progressive producers around the globe. As the UK’s largest family-owned wine importer, our reputation is built on excellence, integrity, and long-term partnerships both with our wineries and our customers.

The Role

Berkmann Wine Cellars is seeking an experienced and proactive Site Delivery Supervisor to lead our busy West Thurrock transport operation and deliver exceptional service standards. This is an excellent opportunity for aspiring first-line managers looking to take the next step in their career. The successful candidate will manage daily transport office activity and coordinate our delivery function through efficient dispatch and debrief processes for our 3.5T vans, working closely with drivers, customer service teams, and our third-party logistics partner, London City Bond (LCB).

Enjoy an excellent work-life balance with structured hours — Monday to Friday, 9:30 to 18:30 — with no night shifts or weekend working required.

Key Responsibilities include but are not limited to

• Effectively manage driver scheduling and resource planning
• Managing the day-to-day transport office operation
• Leading, motivating and managing a team of circa 25 drivers
• Overseeing driver recruitment, onboarding and performance management
• Managing dispatch and driver debrief processes
• Working closely with our 3PL warehouse to ensure smooth delivery operations
• Delivering exceptional customer service standards
• Ensuring transport compliance, controls and operating procedures are maintained
• Monitoring and managing resources effectively to ensure alignment with budget
• Resolving operational issues quickly and proactively

About You

• Proven experience in a transport, logistics, or distribution operations role
• Strong leadership and communication skills with the ability to coach and motivate team members and communicate confidently with internal stakeholders
• Proven people management experience
• Excellent organisational skills with the ability to prioritise workloads and manage multiple tasks effectively
• Proficiency in Microsoft Office (Excel, Outlook, Teams) and POD/delivery management systems
• Excellent problem-solving abilities with the capability to identify issues quickly and implement effective resolutions
• Solid geographical knowledge of Greater London
• A calm, professional approach under pressure with strong decision-making capability
• An understanding of GDPR and confidentiality practices
• Good understanding of transport compliance, health & safety procedures, and operational risk management
• A full UK driving licence (maximum 6 points)
• CPC/O-licence not essential

Offer

• Competitive salary up to £40,000 per annum, dependent on experience
• 25 days annual leave (rising to 26 days after 5 years’ service & 27 days after 10 years’ service) plus bank holidays
• Access to our Employee Assistance Programme
• Contribution to Dental Costs
• Enhanced Maternity and Paternity Pay
• Company Pension
• Free on-site parking
• Generous staff discount from our wine portfolio
• A bottle of wine on your birthday and Berkmann anniversary
• £500 referral scheme

Working Pattern

• 30am – 6.30pm, Monday to Friday.
• No night shifts or weekend working required
• Occasional overtime may be required to meet operational needs
• Bank Holiday cover on a rota basis (paid at double time or time off in lieu)

Location

West Thurrock, RM20 3AX

How to Apply

If this role excites you and you are looking for a role that offers a healthy work-life balance, we would love to receive your application. Please click the link to apply.

Please note: we are unable to provide feedback on your application should you not be invited for interview. Unfortunately we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above.

AI may assist with CV screening and shortlisting against objective criteria, but the output will be reviewed by an authorised manager or recruiter who remains responsible for the decision.

Equal consideration will be given to all candidates, irrespective of their gender, race, disability, marital status, religion, age or sexuality.

No Agencies Please – We thank you for your interest in working with Berkmann Wine Cellars, however, we have our own internal HR and Recruitment team who support our recruiting needs. We will not pay fees or acknowledge any CV’s supplied to Berkmann Wine Cellars unless you have been briefed on the role by a member of our HR Team. Thank you for your understanding in advance.

Apply Now!