Accounts Receivable Administrator

The job in a nutshell

Responsible for the accurate and timely reconciliation and allocation of incoming payments across multiple payment methods to the correct Berry Bros. & Rudd customer accounts. This includes managing Direct Debit collections, weekly cash collection activities for overdue debts, daily BBX sales reconciliation, and maintaining accurate, up-to-date customer accounts to ensure balances are fully reconciled and outstanding items are resolved.

Who you will work with

Internal: Credit Control team, Finance team, Account Managers, Cellar Plan team, Customer Service

External: Communicating with Customers by phone, e-Shot letter or email

What you will do

• Reconciling and posting the incoming Cash - Sterling, Euro and USD accounts.
• Posting payments from various payment methods such as cheques or Credit Cards
• Prepare reports and journals close to the end of the month.
• Answering daily queries externally and internally.
• Payment transfers on accounts.
• Correctly allocating cash to invoices.
• Daily BBX Payment Runs
• Weekly Eshot notification to customers with stored payment card and due debt
• Weekly Robot Charging – collecting Overdue Debt from customers with stored card and Continuous Payment Authority
• Processing monthly Direct Debit charges for Cellar Club customers.
• Processing monthly Credit Card charges for Cellar Club customers.
• Credit balances – verify customer repayment requests before processing payment
• Investigate customer accounts directly with our Bank / or data from the Bank
• Debit balances – assist with any Write offs where debt deemed uncollectable
• Provide AR Manager with weekly action plans for the forthcoming week
• Assist in reporting monthly KPI performance for AR team

What you will bring to the role

Experience / Achievements

Essential

• Experience of working within accounts collections environment, including Accounts Receivable
• Able to follow processes, with appetite to follow up on business queries
• Proven record of going the extra mile to deliver exceptional service levels for customers or stakeholders
• Being able to work unassisted on large reconciliations.

Desirable

• SAP Hybris E-commerce
• Have worked within High Net Worth / Private Client environment

Your Skills, Knowledge and Behaviours

• Working cooperatively within a team
• Excellent problem-solving ability
• High degree of accuracy and attention to detail
• Knowledgeable and confident with MSWord and Excel
• Highly organised, with strong work ethic and motivated by new challenges
• SAP/Adobe/Worldpay knowledge preferable

We support our colleagues with a wide range of benefits:you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.