Administrator | Secondary School | Havering
School Administrator
Location: Havering
School Type: Secondary School & Sixth Form (Co-educational)
A welcoming, ambitious, and community-focused secondary school in the London Borough of Havering is seeking a meticulous, proactive, and personable School Administrator to join their vital central operations team. This is an excellent opportunity for a capable administrator, customer service professional, or front-of-house coordinator seeking a rewarding, fast-paced role at the administrative heart of a supportive educational environment.
About the Role
As a School Administrator, you will keep the daily operations of the school running smoothly and efficiently. Acting as a welcoming ambassador for visitors and a reliable point of support for teachers, parents, and students, you will manage front-desk reception, process student data, coordinate incoming communications, and deliver general administrative support across multiple school departments.
Start Date: Immediate or upcoming term
Environment: A supportive co-educational secondary school committed to high operational standards, warm hospitality, and student success
Culture: A friendly, collaborative team environment supported by approachable senior staff and an energetic administrative group
Key Responsibilities
Provide a polite, professional, and welcoming front-of-house service for parents, guests, contractors, and visiting professionals, ensuring visitor safeguarding sign-in protocols are strictly followed.
Manage central communications, including answering main telephone lines, responding to general email inquiries, and distributing incoming correspondence.
Input, update, and maintain accurate student and staff records using the school’s Management Information System (MIS) (e.g., SIMS, Arbor, or Bromcom).
Support attendance and admissions routines, issuing pupil absence follow-ups, logging late arrivals, and assisting with parent correspondence.
Assist teaching faculties and leadership with administrative tasks, reprographics, event coordination (e.g., open days, parents' evenings), and general office filing.
Requirements
Proven administrative, customer service, or front-desk receptionist experience, ideally within a school, college, or busy public sector organization.
High digital literacy, with proficiency in Microsoft Office / Google Workspace and familiarity with school MIS platforms (e.g., SIMS, Arbor) being advantageous.
Excellent verbal and written communication skills, with a warm, confident telephone manner and articulate interpersonal approach.
Strong organizational skills, keen attention to detail, and the ability to prioritize tasks effectively during busy periods.
Full awareness of child safeguarding procedures, data privacy (GDPR), and confidentiality standards in a school context.
Salary & Benefits
Pay Scale: Outer London support staff pay scale (commensurate with experience).
Access to local government pension schemes, comprehensive school-based training, and a generous term-time-only or term-time-plus schedule.
How to Apply
If you are an organized, warm, and efficiency-driven administrative professional looking to make a positive impact in a thriving Havering school, we would love to hear from you. Please submit your application as soon as possible for consideration.