Leisure Assistant

Leisure Assistant
Ardencote Manor |
Hiddenwell Luxury Wellness Retreat
Full Time &
Part Time | Permanent
£13.00 per hour
Estimated Start
Date: 29 December 2026

The Opportunity

Are you
passionate about delivering exceptional guest experiences and creating a safe,
welcoming and relaxing environment?

We are looking
for an enthusiastic and friendly Leisure Assistant to join our Spa Leisure Team

This is an
exciting and varied role where no two days are the same! From ensuring our spa
facilities are maintained to the highest standards, to leading exciting guest
activities such as archery, axe throwing and sauna rituals, you'll play an
important part in creating memorable experiences for our guests

What You'll Be
Doing

• Providing a warm welcome and
  delivering exceptional customer service to all our guests.


• Ensuring our spa, poolside, thermal
  facilities, gym and changing areas are clean, safe and beautifully
  presented


• Leading and supporting guest
  activities, including archery, axe throwing and sauna rituals


• Monitoring poolside safety and
  ensuring guests enjoy our facilities safely


• Carrying out regular pool water
  testing, plant room checks and backwashing procedures


• Completing routine safety checks and
  maintaining accurate records


• Responding professionally to guest
  enquiries, feedback and concerns


• Working closely with the wider
  Leisure Team to ensure the smooth day-to-day running of our spa facilities

What We're
Looking For

• A friendly, positive and
  approachable personality with a passion for hospitality and wellbeing


• Excellent communication and customer
  service skills


• Confidence in engaging with guests
  and leading activities


• A proactive attitude with great
  attention to detail


• An excellent commitment to health,
  safety and cleanliness


• The ability to remain calm and
  professional in challenging situations


• A reliable team player who is happy
  to get involved and support colleagues


• Flexibility to work shifts,
  including weekends, evenings and bank holidays

Previous
experience in a leisure, spa or hospitality environment would be an advantage,
along with first aid or pool rescue qualifications. However, a positive
attitude, enthusiasm and willingness to learn are just as important!

Why Join Us?

You'll be part of
a supportive and passionate team dedicated to delivering outstanding guest
experiences. This is a fantastic opportunity to develop your skills, gain
experience across a variety of leisure activities and play a key role in
creating a relaxing and memorable spa experience

If you're
passionate about people, love variety in your working day and take pride in
delivering exceptional standards, we'd love to hear from you!

Additional
Information

• Full-Time & Part-Time permanent
  positions


• Working between 2 - 5 days out of 7
  per week (including weekends and bank holidays, you will need to be
  flexible to the business needs)


• £13.00 per hour


• Right to work in the UK required as
  time of application (visa sponsorship is not available)

Why Join Hiddenwell?

·
Complimentary spa day on your
work anniversary

·
Free use of leisure and spa
facilities

·
30% off stays and spa days

·
Discounts on food, drink and
retail

·
Pension scheme

·
Free parking

·
Employee Assistance Programme

·
Perkbox benefits and Online
GP

·
Refer-a-Friend bonus

·
Excellent training and career
development

·
A supportive team where you
can grow

Apply today and become
part of our Leisure Team!