GBR_Technician Chemical II

Description:

As a Service Delivery Engineer, you will provide a vital service by implementing, monitoring, and evaluating chemical delivery systems. Taking ownership of teams/sites, you will ensure the client have the service needed to operate in a safe and compliant manner while supporting our customer's needs.

As a Service Delivery Engineer, you will be responsible for:
Implementing, monitoring, and assessing chemical injection systems to ensure system reliability and performance
Sampling, analysing and reporting on routine process and water streams to determine system performance
Maintaining chemical and inventory monitoring to ensure correct rates of operation
Troubleshooting and correcting customer systems to resolve production related challenges and to ensure optimization of contract KPIs
Overseeing product dosage rates and application changes for customer specifications to meet defined objectives
Providing technical guidance for mobilization and demobilization of chemical injection system to ensure safety and performance

To be successful in this role you will:
Have a technical diploma, Degree or equivalent related work experience
Show good, general technical knowledge of company's products and services and their
applications to customer needs and requirements
Have good laboratory practice experience in an analytical or industrial environment
Be a self-starter, proactively taking the initiative to identify and solve problems
Demonstrate a customer-focused mindset and have a structured efficient approach to responding to customer needs
Have excellent all-round communication skills
Show a good understanding of IT such as MS Office (Excel, PowerPoint, Word, Outlook)

The role will be working within our field service delivery team to regularly sample, analyse, interpret, report, monitor and maintain our chemical injection systems and the processes which they are being applied to.
This is working in a crude oil refinery environment around crude receiving and processing units (tank farms, desalters, distillation units and overhead condensing systems).
Sampling of crude oil and process waters regularly across the M-F working week, with the intended purpose of optimising the system performance through analysis, interpretation, corrective action ownership and customer recommendations.

Enable Skills-Based Hiring No

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Additional Details

• Manager's Requested Bill Rate : 40.07
• Marketing Title : (No Value)
• Expected Role Challenges : Working in a crude oil refinery environment with exposure to complex process units, including tank farms, desalters, distillation units, and overhead condensing systems.Troubleshooting chemical injection system performance issues while minimizing production impact.Interpreting laboratory and field data to make timely operational recommendations.Managing multiple customer priorities while ensuring compliance with contract KPIs.Maintaining system reliability and chemical inventory levels to avoid operational disruptions.Working independently in the field with minimal supervision and strong ownership of assigned sites.Ensuring strict adherence to HSE requirements in a potentially hazardous industrial environment.
• Working Conditions : Primarily field-based role within a refinery or industrial processing environment.Regular exposure to outdoor conditions, industrial equipment, noise, and varying weather conditions.Frequent sampling and testing of crude oil, process water, and chemical systems.Combination of field work, laboratory analysis, and office-based reporting.Standard Monday to Friday schedule, with occasional flexibility required to support operational needs.Use of required PPE and compliance with refinery safety procedures.
• Are there any safety risks associated with the role? : Yes
• Will the worker be working at a customer's facility? : Yes. The role is predominantly based at the customer's refinery site
• Essential Requirements of the Role : Technical Diploma, Associate Degree, Bachelor's Degree, or equivalent relevant industry experience.Experience with chemical treatment programs, chemical injection systems, or industrial process monitoring.Knowledge of laboratory analytical techniques and good laboratory practices.Ability to collect, analyze, interpret, and report operational data.Strong troubleshooting and problem-solving skills.Good understanding of industrial process systems and equipment.Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).Ability to work independently and manage assigned customer sites.Strong commitment to Health, Safety, and Environmental (HSE) standards.
• Desirable Attributes : Previous experience in refinery, petrochemical, oil & gas, water treatment, or process industries.Knowledge of crude oil processing and refinery operations.Experience supporting customer-facing technical service activities.Familiarity with chemical treatment optimization and performance monitoring.Experience using laboratory instrumentation and process monitoring tools.Continuous improvement mindset.Strong attention to detail and analytical thinking.
• Soft Skills : Customer focus and relationship management.Effective verbal and written communication.Problem-solving and critical thinking.Initiative and self-motivation.Teamwork and collaboration.Time management and prioritization.Adaptability and flexibility.Accountability and ownership.Decision-making based on data and technical evidence.
• Tools or Software : Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookLaboratory testing and analytical equipmentChemical inventory management systemsProcess monitoring and reporting toolsData analysis and trend monitoring software (as applicable)Mobile and field data collection tools
• Education : Minimum:Technical Diploma in Chemical, Mechanical, Industrial, Process Engineering, Chemistry, or related technical field.Preferred:Bachelor's Degree in Chemical Engineering, Chemistry, Industrial Engineering, Mechanical Engineering, Process Engineering, or related discipline.
• Travel Abroad : No
• Industry Background or Experience : Oil & GasRefiningPetrochemicalChemical ManufacturingWater TreatmentIndustrial Process OperationsTechnical Field ServicesProcess Chemical Management
• Accreditations / Qualifications / Certification / Licenses : RequiredValid driver's license (where field travel is required).Ability to obtain refinery/site access certifications.PreferredHAZWOPER Certification.Confined Space Awareness Training.Working at Heights Training.Process Safety Management (PSM) awareness.OSHA or equivalent industrial safety training.First Aid / CPR certification.
• Languages : English (Professional Working Proficiency)
• Is a Flexible Work Arrangement Offered? : (No Value)
• Pay Parity Checked? : Yes
• Rig Certificate : No
• Does the Candidate require Offshore Medical & Training Certificates to be arranged by the Supplier? : No
• Does the position allow for the worker to be virtual/remote? : No
• Is Medical Check Required for Role? : Yes
• Shift Work : No
• Where is the role based? : Onshore
• Shift Detail : (No Value)
• Rotation schedule : NA
• Other Rotation : (No Value)
• Driving Licence : No
• Driving on behalf of Company : No
• Candidate Type Consideration : Expat/National
• Business case justification : Medical Leave Cover Provision - ExxonMobil Fawley Contracted Service
• IR35 Designation : Inside IR35