Head of Operations and Change (Financial Services)

Job Reference Number: CUR0107 Head of Operations and Change (Financial Services) Permanent Lewisham / Bromley (primarily branch-based, with limited home working available if necessary) 9am–5pm, Monday to Friday, including approximately one Saturday morning per month, and must be flexible to work overtime on rare occasions when crises require it. Time off in lieu always provided for overtime + for the one Saturday morning per month £50,000 – £55,000 per annum + 4% employer pension + 25 days holiday plus bank holidays + time off in lieu for additional hours + free street parking available near the main office This is an excellent opportunity for an experienced and people-focused operational leader to join a well-established organisation as Head of Operations and Change during a significant period of modernisation and growth. Our client is a not-for-profit financial services organisation dedicated to improving financial inclusion and providing accessible, ethical financial services to local communities. Established for over 30 years, they serve people who live or work across Lewisham, Bromley, and surrounding areas, as well as employees of selected partner organisations. They’re looking for someone with operational leadership experience in financial services, banking, service centres, credit unions or another highly regulated environment, together with experience managing people in customer-facing o...